Truncated or incomplete file

LW
Posted By
Laura_Wheaton-Werle
Mar 11, 2008
Views
713
Replies
1
Status
Closed
When I try to open a large (98MG) tiff file in PhotoShop, I get the following message: "This file may be damaged (the file may be truncated or incomplete)." When I continue, the image appears with a blue line through it. I am, however, able to view the file using Microsoft Office Document Imaging, and the image is perfect.

What’s happening?

Thanks,
Laura
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Sid_Phillips
Mar 12, 2008
Definitely something wrong with the file. I run into that occassionally and use IrfanView to correct it. In almost every case, IrfanView can open the damaged file and it’s often OK or mostly OK. I re-save it and then Photoshop will open it without complaint.

But I don’t have any idea what actually causes the error.

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