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After quite a few months of not using my 2-year-old Nikon Coolscan 4000ED slide scanner, I have a bunch of slides to scan. But it is very unstable: much of the time the scanning process fails, and whatever application I’m using to scan crashes. In the past I routinely scanned from within Photoshop at 4000 ppi at 14-bit and with Digital ICE turned on, with no problem.
Now, If I start Nikon Scan 3.1 as the Import plug-in in Photoshop, I get the error message box: "Adobe Photoshop: Photoshop.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." I can click OK and go through the Preview scan fine, but when I do the actual scan, I get the message box "Adobe Photoshop: Could not complete the Import command because of a problem with the acquisition module interface" when the scan is about 90% complete. The Nikon Scan interface won’t close until I close Photoshop.
If I try scanning with SilverFast Ai v6.1 as a standalone via SilverFast Launcher, I get this error message box twice when starting it up: SF Launcher v.2.0.1: SF Launcher.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." (What IS this pesky file?) I click OK and SilverFast seems to come up fine, it handles the
preview fine, all the settings fine, but when I actually scan, it crashes, advising me to "Please tell Microsoft about this problem."
If I try scanning with SilverFast Ai v6.1 as a Photoshop plug-in, I get this error twice: "DDE Server Window: Photoshop.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." I can do the scan preview, but when I do the actual scan, Photoshop disappears completely halfway through the scan with no warning.
At this point, the only thing that works is if I use the Nikon Scan standalone and I have to be careful to leave the gamma setting in the LCH Editor alone. But more often than not, it crashes, leaving me with the screen that lets me send/not send the details to Microsoft.
There are only a few references to DJpegdll.dll on Google; half the pages are in German, the others
point me to scanner-drivers.com. That site says this file is a driver for a Primax model "TINY FU621D", whatever that is.
Needless to say, I have tried uninstalling and reinstalling both Photoshop and Nikon Scan (latest release). I even used the Nikon RegSweeper.exe after I uninstalled Nikon Scan to get rid of old registry settings.
I do see a "DJpegDll.dll" file under C:\windows\twain_32 and also under C:\windows\twain_32\Nikon\Nikon Scan, so I don’t know where this file is supposed to be for whatever application is looking for it.
I’ve tried the Adobe Knowledge Base, but I get the same irrelevant 47 query matches no matter what I search on, whether it’s "coolscan" or "djpegdll" .
I’m running a
Polywell Poly 880K7 ASUS-A7M266 DDR Athlon ATX MB w/Audio, AMD Athlon XP 2000+ CPU 256K Cache 266FSB,
1 GB 266MHz DDR unbuffered Memory (PC2100),
Western Digital 100GB Ultra-100 IDE partitioned 40/60, with 4 GB and 9 GB free, respectively, Matrox Millenium G550 Dual AGP /32M DDR DVI-out video card, Windows XP Pro.
Could the problem be strictly software related, or is it possible the problem could be something faulty inside the scanner? I haven’t contacted Nikon yet, since it takes over a week for a reply. Any help from other Nikon 4000ED and Photoshop users would be greatly appreciated. I’m all out of ideas.
Bill
Now, If I start Nikon Scan 3.1 as the Import plug-in in Photoshop, I get the error message box: "Adobe Photoshop: Photoshop.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." I can click OK and go through the Preview scan fine, but when I do the actual scan, I get the message box "Adobe Photoshop: Could not complete the Import command because of a problem with the acquisition module interface" when the scan is about 90% complete. The Nikon Scan interface won’t close until I close Photoshop.
If I try scanning with SilverFast Ai v6.1 as a standalone via SilverFast Launcher, I get this error message box twice when starting it up: SF Launcher v.2.0.1: SF Launcher.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." (What IS this pesky file?) I click OK and SilverFast seems to come up fine, it handles the
preview fine, all the settings fine, but when I actually scan, it crashes, advising me to "Please tell Microsoft about this problem."
If I try scanning with SilverFast Ai v6.1 as a Photoshop plug-in, I get this error twice: "DDE Server Window: Photoshop.exe – Unable To Locate Component: This application has failed to start because DJpegDll.dll was not found. Re-installing the application may fix this problem." I can do the scan preview, but when I do the actual scan, Photoshop disappears completely halfway through the scan with no warning.
At this point, the only thing that works is if I use the Nikon Scan standalone and I have to be careful to leave the gamma setting in the LCH Editor alone. But more often than not, it crashes, leaving me with the screen that lets me send/not send the details to Microsoft.
There are only a few references to DJpegdll.dll on Google; half the pages are in German, the others
point me to scanner-drivers.com. That site says this file is a driver for a Primax model "TINY FU621D", whatever that is.
Needless to say, I have tried uninstalling and reinstalling both Photoshop and Nikon Scan (latest release). I even used the Nikon RegSweeper.exe after I uninstalled Nikon Scan to get rid of old registry settings.
I do see a "DJpegDll.dll" file under C:\windows\twain_32 and also under C:\windows\twain_32\Nikon\Nikon Scan, so I don’t know where this file is supposed to be for whatever application is looking for it.
I’ve tried the Adobe Knowledge Base, but I get the same irrelevant 47 query matches no matter what I search on, whether it’s "coolscan" or "djpegdll" .
I’m running a
Polywell Poly 880K7 ASUS-A7M266 DDR Athlon ATX MB w/Audio, AMD Athlon XP 2000+ CPU 256K Cache 266FSB,
1 GB 266MHz DDR unbuffered Memory (PC2100),
Western Digital 100GB Ultra-100 IDE partitioned 40/60, with 4 GB and 9 GB free, respectively, Matrox Millenium G550 Dual AGP /32M DDR DVI-out video card, Windows XP Pro.
Could the problem be strictly software related, or is it possible the problem could be something faulty inside the scanner? I haven’t contacted Nikon yet, since it takes over a week for a reply. Any help from other Nikon 4000ED and Photoshop users would be greatly appreciated. I’m all out of ideas.
Bill
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