CS3 printing with Epson 9600 or 4000 blows UP

438 views5 repliesLast post: 9/15/2007
I have a problem with CS3 that I didn't have with previous versions of Photoshop. When I print a large image, It goes through the print dialog box, the Epson dialog box, then gives me the Epson Preview for printing, when I click OK to print - Photoshop blows up with the following error.

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe abnormal program termination

It has even gone as far as to blow me completely out of Windows and restart the computer.

Is anyone familiar with the problem? Is this an Epson or Photoshop problem (I am assuming PS, since printing worked fine in CS2)?

Thanks
Marv

----------------------------------------------------

Adobe Photoshop Version: 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2806 MHz
Built-in memory: 2046 MB
Free memory: 1476 MB
Memory available to Photoshop: 1711 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 13261083102150025677
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS3\ Temporary file path: C:\DOCUME~1\Marv\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
I:\, 465.8G, 27.0G free
F:\, 465.8G, 20.3G free
Z:\, 4.00G, 761.5M free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\ Additional Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\ Installed plug-ins:
3D Studio Max 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) ADM 3.10x21
ASDStrm 1.03x2
Accented Edges 10.0 (x101)
Alias|Wavefront 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Angled Strokes 10.0 (x101)
Average 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) B/W Conversion NO VERSION
B/W Conversion: Dynamic Contrast NO VERSION
B/W Conversion: Tonal Enhancer NO VERSION
BMP 10.0 (10.0x001)
Bas Relief 10.0 (x101)
Bi-Color Brown NO VERSION
Bi-Color Cool/Warm NO VERSION
Bi-Color Green/Brown NO VERSION
Bi-Color Moss NO VERSION
Bi-Color User Defined NO VERSION
Bi-Color Violet/Pink NO VERSION
Brilliance/Warmth NO VERSION
Burnt Sienna NO VERSION
Camera Raw 4.1
Canon 1Dm2 Resize Pro NO VERSION
Canon 1Ds m2 CSpro NO VERSION
Chalk & Charcoal 10.0 (x101)
Charcoal 10.0 (x101)
Chrome 10.0 (x101)
Cineon 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Classical Soft Focus NO VERSION
Clouds 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Collada 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Color Halftone 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Color Laser / Autoscan NO VERSION
Color Laser NO VERSION
Color Stylizer NO VERSION
Colored Pencil 10.0 (x101)
Colorize NO VERSION
CompuServe GIF 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Contact Sheet II 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Contrast Only NO VERSION
Contrast: Color Range NO VERSION
Conté Crayon 10.0 (x101)
Craquelure 10.0 (x101)
Crop and Straighten Photos 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Crop and Straighten Photos Filter 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Cross Processing: C41 to E6 NO VERSION
Cross Processing: E6 to C41 NO VERSION
Crosshatch 10.0 (x101)
Crystallize 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch]) Cutout 10.0 (x101)
Dark Strokes 10.0 (x101)
Darken / Lighten Center NO VERSION
De-Interlace 10.0 (10.0x20070321 [20070321.m.1480 16:39
#1
wrote in message
I have a problem with CS3 that I didn't have with previous versions of Photoshop. When I print a large image, It goes through the print dialog box, the Epson dialog box, then gives me the Epson Preview for printing, when I click OK to print - Photoshop blows up with the following error.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Adobe\Adobe Photoshop CS3\Photoshop.exe abnormal program termination

It has even gone as far as to blow me completely out of Windows and restart the computer.

Is anyone familiar with the problem? Is this an Epson or Photoshop problem (I am assuming PS, since printing worked fine in CS2)?

Thanks
Marv

----------------------------------------------------

Adobe Photoshop Version: 10.0 (10.0x20070321 )
Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2806 MHz
Built-in memory: 2046 MB
Free memory: 1476 MB
Memory available to Photoshop: 1711 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 13261083102150025677
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS3\ Temporary file path: C:\DOCUME~1\Marv\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
I:\, 465.8G, 27.0G free
F:\, 465.8G, 20.3G free
Z:\, 4.00G, 761.5M free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\
Additional Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\
Installed plug-ins:
3D Studio Max 10.0 (10.0x20070321 )
ADM 3.10x21
ASDStrm 1.03x2
Accented Edges 10.0 (x101)
Alias|Wavefront 10.0 (10.0x20070321 )
Angled Strokes 10.0 (x101)
Average 10.0 (10.0x20070321 )
B/W Conversion NO VERSION
B/W Conversion: Dynamic Contrast NO VERSION
B/W Conversion: Tonal Enhancer NO VERSION
BMP 10.0 (10.0x001)
Bas Relief 10.0 (x101)
Bi-Color Brown NO VERSION
Bi-Color Cool/Warm NO VERSION
Bi-Color Green/Brown NO VERSION
Bi-Color Moss NO VERSION
Bi-Color User Defined NO VERSION
Bi-Color Violet/Pink NO VERSION
Brilliance/Warmth NO VERSION
Burnt Sienna NO VERSION
Camera Raw 4.1
Canon 1Dm2 Resize Pro NO VERSION
Canon 1Ds m2 CSpro NO VERSION
Chalk & Charcoal 10.0 (x101)
Charcoal 10.0 (x101)
Chrome 10.0 (x101)
Cineon 10.0 (10.0x20070321 )
Classical Soft Focus NO VERSION
Clouds 10.0 (10.0x20070321 )
Collada 10.0 (10.0x20070321 )
Color Halftone 10.0 (10.0x20070321 )
Color Laser / Autoscan NO VERSION
Color Laser NO VERSION
Color Stylizer NO VERSION
Colored Pencil 10.0 (x101)
Colorize NO VERSION
CompuServe GIF 10.0 (10.0x20070321 )
Contact Sheet II 10.0 (10.0x20070321 )
Contrast Only NO VERSION
Contrast: Color Range NO VERSION
Cont
#2
Not familiar with that particular issue but there seems to be quite a few when it comes to printing in CS3. I'd be looking at updating your print drivers as a first step, there was also several Very long posts recently regardin printing in this and the PS mac forum

BRETT
#3
" Not familiar with that particular issue but there seems to be quite a few when it comes to printing in CS3. I'd be looking at updating your print drivers as a first step, there was also several Very long posts recently regardin printing in this and the PS mac forum"

Thank Brett, when I didn't get a response here (before yours) I downloaded the latest driver from Epson and that didn't fix the problem, I also reflashed the firmware with the latest version and the combination of the two seems to have fixed the problem.

Now I'll have time to grip about the fact that there is no way to save frequently used Print setting in PS
#4
In my opinion you've hit the most significant problem with cs3. In previous versions the printing dialogue would return with the last used settings. Now we have to reset everything each time we print. I can't imagine this is acceptable. Manipulate in cs3. Print in cs2.
#5
I suggest doing all of your printing with Qimage
#6