First thing to try is a catalog recover, if you haven’t done one lately – File/Catalog/Recover.
Come back if that doesn’t help.
Shouldn’t matter. Can you tell us a little more about your system and what is running at the same time? That might help us get you going.
Cheers
Well, I did one lately. In fact, I just recently loaded Elements 3 for the first time; ran into this problem, performed a "Repair" via Add/Remove programs and the original CD; encountered same problem, uninstalled entire program and reinstalled it; it worked two or three times and then did the same thing again. I just performed another file/catalog/recover and it worked properly once but I have little faith it will continue to do so. (I have to go to work; I’ll test it more thoroughly later in the day.) Thanks!
The system is Windows XP; I’m running two 80-GB drives, and I have 1-BG memory. I’ll be back later today with the results of the catalog recovery. Thanks!
Here is a similar case: Richard E. Anderson, "System Error Message" #5, 27 Jan 2005 10:49 am </cgi-bin/webx?13/4>
and this:
dave knadler, "Parameter is incorrect" #12, 29 Dec 2004 12:06 am </cgi-bin/webx?13/11>
It sounds like you should try deleting prefs:
Go to C:\Documents and Settings\<your login>\Application Data\Adobe\Photoshop Elements [replacing <your login> appropriately] and rename the folder "3.0" to "3.old".
Well, I had previously — before reporting the problem — uninstalled and reinstalled the program, and I don’t remember having an opportunity to change my preferences — but I was surprised to find, when it came back up, that all my pictures were there with the tags previously established, etc., so it appears my preferences were saved. At that time it worked okay for two or three tries of highlighting an image and then clicking on edit, but then it started doing the same thing again. Then Colin suggested File/Catalog/Recovery, and since I did that, it has been working fine. No guarantees, since it worked and then failed before, but for now I have no complaints. THANKS, everyone! I do appreciate it.
Just to clarify:
The tags etc are stored in the catalog [My Catalog.PSA by default]. This is quite separate from preferences. Neither this catalog nor prefs are affected by an uninstall/reinstall.
Ah. Thank you. Anyway, I’ll keep working with it and if I have any more problems, I’ll be back. Thanks!
The other thing to keep in mind is that your preferences remain intact if you don’t delete the Adobe Folders (obviously don’t delete the catalogue)… so if you copy the catalogue to a "safe" place such as the desktop temporarily and then bring it back after reinstalling, this may help.
Cheers