Photoshop 7.0 Won’t open files or make new ones

K
Posted By
katekissman
Jul 23, 2007
Views
211
Replies
4
Status
Closed
I’m running my version of Photoshop 7.0 on Windows 2000, and has worked flawlessly until now. Whenever I try to make a new file, or open one, the screen will remain blank. I’ve searched all over the internet with no luck.

Help?

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EH
Ed_Hannigan
Jul 24, 2007
Look at the FAQs. Trash/reset Preferences.
K
katekissman
Jul 24, 2007
Nope. Doesn’t work.
TG
Tom Glowka
Jul 25, 2007
Have you tried reinstalling the software?
JJ
John_Joslin
Jul 25, 2007
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

Also bear in mind that the preference files are hidden – you need to make them visible in Windows Explorer. It sounds like the file New Doc Sizes.psp is corrupt.

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