Same issue here. Setup.exe has been idly running for a few hours in the background (no UI). Do you have Setup.exe in your Task Manager?
Also, did you notice that the dialog after extraction says "[ ] Run Adobe Photoshop CS3" instead of "[ ] Install Adobe Photoshop CS3", or was I just seeing things?
Interestingly enough I just found this in my event viewer (occurring shortly after I clicked the setup.exe)
"Product: Adobe Setup — Installation operation completed successfully." – interesting.
I’m also noticing that if you run setup from a command prompt, it yields: "Begin Adobe Setup
UI mode: Full GUI
< the progress bar dialog appears and disappears here (a matter of seconds elapse > End Adobe Setup. Exit code: 0"
Hi Jordan,
In my case setup.exe does not keep running. Nothing shows in Task Manager after the few seconds that the "Adobe Setup" dialog appears.
Yes, after extraction it says "Launch Adobe Photoshop CS3", with that option checked as the default choice. There is another option as well, which says "Open the specified folder" and then the name of the folder you extracted to.
I get this sequence of messages in Event Viewer, under Windows Logs – Application:
Product: Adobe Setup — Internal Error 2739.
Product: Adobe Setup — Installation operation failed.
Windows Installer installed the product. Product Name: Adobe Setup. Product Version: 1.0. Product Language: 0. Installation success or error status: 1603.
I have not been able to run the setup.exe from a command prompt.
I have tried to edit the ContainerProxy.js script as has worked for some, with no results.
I have moved the ADBEPHSPCS3_WWE.EXE file to the root of C:\, extracted to a folder at the root and attempted to install from there. setup.exe fails as usual.
Ian J.
Hi Jordan,
Dang. That worked. I had been reluctant to try that suggestion because … well, everything else on this machine was working.
I had previously put the ADBEPHSPCS3_WWE.EXE file at the root of C: (probably not necessary), I then registered the jscript.dll as instructed, then ran the chose the .EXE file, and then chose the "Launch …" option after the "Adobe CS3" folder was created. This time, I saw the progress bar, and installation proceeded to completion in short order. At the end of that I chose the restart option. Started PS, chose "trial" option … Step Three: Profit.
I found this explanation about why the command prompt has to be used, rather than the "Run" command:
"To register activex control to local machine(not only current user) successfully, developers must right click on Command Prompt in Accessories and click Run as Administrator, then run regsvr32 foo.dll in the command window. Its due to Vistas new feature, not a activexs bug."
Thanks very much for the prompt to try this "fix", Jordan. I hope it indicates that Adobe can fix their installation program. And I really hope it worked for you, too.
Ian J.
Something I should mention after getting Photoshop to install using the register jscript.dll method …
Media Player ceased to function. Began behaving just like the PS install: click on icon to start Media Player … nothing. Reboot, nothing, etc.
I unregistered jscript.dll, rebooted. Media Player still didn’t function, but hey, now the clock in the Sidebar was also dead, just a clock-like graphic, unmoving.
I re-registered jscript.dll, removed the clock from the sidebar, then re-added it. Seems happy now. And Media Player works again. Sort of confirms my original reluctance to chance breaking things that were working. Also, not my job to fix Adobe products …
Do I dare try PS again? I did, and it took about 30 seconds to open an image, then popped up the "You have 30 days left in your trial period." I don’t think it’s going to take 30 days to decide, frankly!
Also, as may be related to all of this, Flash 9 no longer will "stay" operative in IE7. It will last as long as the browswer isn’t shut down and restarted, then needs reinstalling.
Good luck!
Ian, glad that helped! It’s weird that it seems to be causing so many other issues with your other applications though. Perhaps it wasn’t registering the dll, but it was something that PS3’s installer did? We’ll never know.
I’ve done a System Restore back to June 17, before all this waste of time started. Media Player ceased to be able to be started, for one thing. Flash Player still won’t stay installed past a reboot, and there’s a few other issues that remain in IE7. But at least I can forestall any other creeping Adobe issues by going back in time.
I think the jscript.dll is perhaps a fix that gets the PS installer script going, but also breaks other Vista features.
I’ll try again in a couple of months, as Adobe will eventually figure the installation issues out. There’s too much money at stake for them not to do so, and dealing with support issues is just an expense.
Ian J.
