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649
Replies
15
Status
Closed
Last week I sent off some test charts to have my R1800 printer profiled. The profiles came back with a warning though that there may be a problem with my inks since they were much darker and had significantly less gamut than was typical for the R1800. The prints I tried were awful, so today I’ve spent about 8 hours trying to get to the bottom of this problem including about 30 minutes spent on the phone to the US speaking with Inkjetfly who make my CIS and found out what is wrong.
We went through all my settings and verified that everything was correct but prints were still coming out horribly dark with all colour management switched off. Eventually we tried a print through Apple’s Preview and that was spot on with all colour management turned off.
I have now installed CS3 and with the same settings the print outs are significantly closer to the original chart, much like Preview. Despite turning off all colour management there appears to be an issue between the print engine in CS4 and the Epson driver with OS X which is causing very dark prints. For whatever reason the results are massively out in CS4 with the R1800. Perhaps other printers are also effected.
I wrote and told nativedigital who did the profiles purely for the sake of letting them know what I have discovered and to their credit, they have said that if I send them new test charts they will do the profiles again for free. This is a problem though that simply shouldn’t exist.
We went through all my settings and verified that everything was correct but prints were still coming out horribly dark with all colour management switched off. Eventually we tried a print through Apple’s Preview and that was spot on with all colour management turned off.
I have now installed CS3 and with the same settings the print outs are significantly closer to the original chart, much like Preview. Despite turning off all colour management there appears to be an issue between the print engine in CS4 and the Epson driver with OS X which is causing very dark prints. For whatever reason the results are massively out in CS4 with the R1800. Perhaps other printers are also effected.
I wrote and told nativedigital who did the profiles purely for the sake of letting them know what I have discovered and to their credit, they have said that if I send them new test charts they will do the profiles again for free. This is a problem though that simply shouldn’t exist.
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