Photoshop – CS2-Windows

GH
Posted By
Genieva_Henderson
Apr 21, 2007
Views
263
Replies
6
Status
Closed
I just recently purchased the Creative Suite 2 as an upgrade from Photoshop 7. Photoshop no longer gives me the option of saving files in any format but Photoshop, Cineon, Large Document Format, Photoshop PDF, Photoshop Raw, PNG and Tiff. I can no longer save files in the JPEG format. Are there some settings that I need to tweak or what? Any help would be greatly appreciated.
Thanks, Genie
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DP
Daryl_Pritchard
Apr 21, 2007
Genieva,

It sounds as though the images you are working with are 16 bits/channel images…you must first convert the image mode to 8 bits/channel before you can save to JPEG or various other formats.

Regards,

Daryl
GH
Genieva_Henderson
Apr 21, 2007
Daryl, thank you so much for your help – it worked!
DP
Daryl_Pritchard
Apr 21, 2007
Glad to know that was the problem Genieva….happy I could help.

Daryl
C
chrisjbirchall
Apr 21, 2007
I just recently purchased the Creative Suite 2

How recently? If it was after CS3’s launch date was announced you should be able to get a free upgrade. But be quick!
GH
Genieva_Henderson
Apr 21, 2007
Chris, I just bought it in the last 2 weeks. How would I qualify for a free upgrade to CS3?
DM
dave_milbut
Apr 22, 2007
within the last month. call adobe customer support genieva, and they’ll be able to help you.

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