License activation

KV
Posted By
Klaas Visser
Apr 16, 2007
Views
518
Replies
2
Status
Closed
Okay, so I updated my RAID Controller drivers today (no hardware change, just a driver update), and now have the dreaded:

"The license configuration data for Adobe Photoshop is no longer usable. Click OK to continue"

which takes me to the activation screen. Trying to activate, I get the "exceeded allowable activations", and a prompt to call a number. Probably because I had doen a format and re-install just recently (six weeks ago).

Before I go through the hoops, was there another way to solve this, of am I mis-remembering?

Klaas

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MD
Michael_D_Sullivan
Apr 16, 2007
Just call the number.
RS
Richard Smith
Apr 16, 2007
Ether call or do an image restore to the previous version. Transfer activation via help menu. Image restore to new version and activate. I use Acronis backup for this and have done it a number of times when this happens to me.
"Klaas Visser" wrote in message
Okay, so I updated my RAID Controller drivers today (no hardware change, just a driver update), and now have the dreaded:

"The license configuration data for Adobe Photoshop is no longer usable. Click OK to continue"

which takes me to the activation screen. Trying to activate, I get the "exceeded allowable activations", and a prompt to call a number. Probably because I had doen a format and re-install just recently (six weeks ago).
Before I go through the hoops, was there another way to solve this, of am I mis-remembering?

Klaas

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