CS2 freezes with Vista plus Epson 4490 scanner

314 views7 repliesLast post: 4/11/2007
When I try to scan a photo into CS2 using it's Import function CS2 freezes as soon as the scan is complete. CS2 is otherwise working normally under Vista.

I can scan a photo outside of CS2 ok.

Grateful for any advice anyone has.

Thanks

David
#1
Is the scanner driver Vista compatible?
#2
Yes, it is.

David
#3
Are you sure it's freezing? It could be waiting for you to kill the scanner interface. I had a problem like that and had to move the scanner window to a second monitor to get it out of the way since the photo was covering it and I couldn't move either one.

There's a bug somewhere in that combination but just moving it before scanning seems to do the trick.

Bob
#4
On my V700 after I scan in to Photohop the scanner dialogs drop to the back behind Photoshop. Unless I bring it back to the front and close it Photoshop acts frozen. Make sure as Bob said this isn't happening. I don't know why Epson does this.

Robert
#5
Bob and Robert
Thank you very much. That was the problem. Pilot error as usual.

David
#6
I would call it Epson error! It annoys the hell out of me when it happens. And it isn't consistent.
#7
I guess Epson pushes the program to the back in case you wan to do more scanning before you edit. But, I wish there was a preference setting to have it close after import. I don't like the way it works now, seems sloppy.

Robert
#8