Could not complete your request because of a program error.

274 views2 repliesLast post: 2/5/2007
Photoshop CS2 9.0.2 started giving this message after working fine for at least a year. Photoshop CS3 also started failing at the same time. The messagebox comes up when I try to open a file, any type, and also if I say File>New and click OK.

At or about the time things went bad, I was installing Imageprint RIP by Colorbyte Software. It doesn't appear to copy any files to the System32 folder except LibIccDll.dll which I didn't have before.

I tried clearing the preferences files on both versions of Photoshop. I reinstalled both products. I didn't want to uninstall because of the difficulty I had getting CS2 activated.
No new fonts have been installed.
I uninstalled the imageprint rip - no difference.

Windows XP Pro up to date.
F-Secure Virus & Spyware up to date.
Intel Dual Xeon 3.0 gig processors.
4 gig ram.
Matrox Parhelia PCI
WAC Cintiq21UX

It's hard to use Photoshop if you can't open any files.

I hope somebody has some ideas.

Bill
#1
I tried clearing the preferences files<<

Did you get the confirmation dialog box asking you if you wished to delete preferences?
#2
Yes, I got the dialog box and it did reset the preferences to the defaultS.
#3