Continued install problems on Mac OS 10.3

166 views9 repliesLast post: 6/1/2004
We transferred our Mac OS 10.3 install to a new hard drive several months ago and have never been able to get Photoshop Elements to install since then. We get the permissions problem described in the FAQ and on this support page <http://www.adobe.com/support/techdocs/2f0f2.htm>. I've repeatedly tried both approaches to no avail.

Can someone provide a little more detail on what specific permissions are needed where? I'm quite experienced with Unix and would be happy to fiddle with the permissions by hand if I only knew what needed to be changed and why.

Thanks,

Nic McPhee
#1
Nic,

Can someone provide a little more detail on what specific permissions are needed where? I'm quite experienced with Unix and would be happy to fiddle with the permissions by hand if I only knew what needed to be changed and why.

Have you tried to reinstall PSE with the exact same username you had before? Try it, perhaps it will work.

Otherwise, here's what I'd do. ***WARNING*** The following is a totally wild guess, I never tried it and I cannot guarantee it will work.

I'd change the owner (chown) and permissions (chmod) of this folder to your current user :

/Library/Application Support/Adobe

Make sure to change all files and subfolders in this folder.

Report back if it does, or does not, work.

Ray
#2
"Ray" wrote in message
: Nic,
:
:
: I'd change the owner (chown) and permissions (chmod) of this folder to your
: current user :
:

Oh just as I thought UNIX ... underlying every new Mac is a system with parts missing ... sorry for bad pun but the Win_devil made me do it. ;-)

g.
#3
I play with UNIX all day long at work, but when I do so, I only use the terminal. That's when I realize how far away Mac OS X is from pure, evil, UNIX ;-)

Ray
#4
Ray

Well the GUI seems more friendly in OS X than the two flavours for Linux. Once I pull up a console window I feel very comfortable with both. ;-) I guess I am stuck on Windows GUI but UNIX does beat DOS.

Grant
#5
As the Adobe Support people told me, delete the "/Library/Application Support/Adobe" folder & re-install PSE2.

You will have to re-install any other Adobe products as well.

BOL,
Steve Petree
#6
What's BOL?

Bring your Own Liquor.. ?
Beefed On Liquid ?
Beholder Of Latency?
#7
Grant,

At work, we use Sun mainly (a few Sequents and HPs as well). It's not bad, only the mouse pointer is reversed in menus. Looks odd... And windows are Mac OS 9 alike. Looks old, in a way.

Ray
#8
This did the trick - big thanks! Now one might wonder why Adobe doesn't mention this on their support page...

Again, thanks to all!

Nic
#9