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Hello,
I’ve been creating images that I’d like printed at a photo lab. I create the images in Illustrator; Copy and paste into Photoshop; flatten the artwork and save as a jpg @ 300dpi and re-size the artwork to 4×6 (standard photo size)
According to the photo lab there is nothing wrong with this file, however, the machine will not recognize it.
I transfer my file to a USB stick that has been formatted to a MS DOS disk. The file is located on the disk by the Kodak (kphoto machine) and can be read, but it will not open or display it.
I’m wondering if anyone else has had this problem and if I can overcome this "compatibility issue" Photoshop is the industry benchmark for photo editing so I assume it’s a Windows/Mac issue or something I’m doing in the ‘save as’ options.
Any help is always appreciated.
Joe
I’ve been creating images that I’d like printed at a photo lab. I create the images in Illustrator; Copy and paste into Photoshop; flatten the artwork and save as a jpg @ 300dpi and re-size the artwork to 4×6 (standard photo size)
According to the photo lab there is nothing wrong with this file, however, the machine will not recognize it.
I transfer my file to a USB stick that has been formatted to a MS DOS disk. The file is located on the disk by the Kodak (kphoto machine) and can be read, but it will not open or display it.
I’m wondering if anyone else has had this problem and if I can overcome this "compatibility issue" Photoshop is the industry benchmark for photo editing so I assume it’s a Windows/Mac issue or something I’m doing in the ‘save as’ options.
Any help is always appreciated.
Joe
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