PS CS2 Error Message

353 views7 repliesLast post: 12/12/2006
I loaded Photoshop CS2 on to my Windows XP PC today and get the following Error Message whenever I open CS2:

"Photoshop.exe - Unable To Locate Component

This application has failed to start because P0230bGr.dll was not found. Re-installing the application may fix this problem."

I have tried reinstalling CS2 but the problem just re-occurs and the strangest thing is that if I just click the 'OK' button provided within the Erro Message window, I am still taken into the CS2 system proper - so whatever this error message is referring to it doesn't appear to stop CS2 loading successfully.

Any advice / solutions greatly appreciated.
#1
This dll probably belongs to a plugin that PS sees at startup, but which is missing.

If that is the case, reinstall that plugin, or remove it completely.

Rob
#2
Thanks Rob but I am not that knowledgeable on the technical aspects of software.

How would I go about removing completely a .dll file that I am being told cannot be found when Photoshop CS2 is opened?

Equally, if the problem is that this .dll file isn't present on my PC - where do I gain access to this .dll file plug-in in order to attempt a re-install?

Regards
John
#3
I did a search on the dll filename, and it may be that the dll is required for Creative PC-CAM 750 software. Do you have anything like that installed? Or have recently removed something like that?
#4
Hi Klaas,

Yes, that is a piece of hardware I have previously used and subsequently removed. What do I need to do to rectify the matter - should I reinstall the PC-CAM750 software?

Is not having that dll present on the PC in anyway detrimental to PS CS2?

Thanks for you help on this.
John
#5
I'd say that installing the PC-CAM750 software installed a plug in into Photoshop, and the de-installation removed the dll, but didn't take out the PS CS2 plug-in.

I'd start by checking for the relevant plug-in in

C:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins

and removing the appropriate file (although it may not be that easy to identify).

If that doesn't work, I'd ask around the Creative forums.
#6
I've viewed the location you provided but don't truly understand what it is I am actually looking for and I am still confused by why I need to be deleting something.

My error message states that a file cannot be found so surely that means I need to be add the file (i.e. P0230bGr.dll) to my system rather than delete a file from the location you detailed in your last response.

Doesn't it?

Sorry if I am being thick with all of this, but I just want CS2 to open without any error messages being incurred.
#7
When you first installed the PC-CAM software, it would have installed a number of files, including a Photoshop plug-in (which is a file that tells Photoshop where all the plug-in related files are located).

When you removed the PC-CAM software, it removed all of it's own files, including the DLL in question, but did not remove the plug-in file.

Thus when Photoshop starts, it sees that there is a plug-in for PC-CAM, goes to load the files, but can't find them, hence the error message.

To get rid of the error message, you need to remove the plug-in file, or re-install the PC-CAM software.
#8