I have a user of Photoshop 7.0 that can not save to a new file server. She has proper access cause Word, Excel and other products can save to the mapped drive. Other users of the same file server have no problem saving to it. She can copy to, delete from and move from the drive thru Explorer with no problem. However, only with Photoshop, does she get the error message "Could not save file. Disk is full" when she tries to Save or Save As a file. The disk is not full, it is a RAID 5 with over 1 TB of space. The size of the file does not matter either.
Any ideas?
#1
This is a known bug that's been around for years...
Best solution is to copy the file locally, work on it, and copy it back out. It's worth noting that officially even the current revs of PS don't support working on files remotely...
Art
#2
Larry,
it is a RAID 5 with over 1 TB of space.<<
Photoshop 7 cannot address that much space - so it sees it as zero. Current versions will see the reported free-space correctly, but you are still advised never to open from or save to a remote drive.
#3
If less than 1 Tb of space is free, PS7 can access the drive, but (I'll say it too), it is not recommended to save directly to the server
#4
Guys, thanks for the help. I am sure that soon enough free space will drop below 1 TB, and hopefully she can save to the drive. I recommended she work local and copy when work is done.
#5
More recent versions of Photoshop worked around the buggy OS call that caused the problem...
#6
Fill up enough space on the drive to go below 1 TB with dummy files.
#7