Upgraded to new Mac -- can't "save for web"

I recently bit the bullet and bought a new Intel Mac G5, and reinstalled all my software (including Photoshop CS). Now, however, when I create graphics that I want to make GIFs for web use, I don't have the ability to "save for web" -- when I select that choice from the menu, nothing happens. At all.

What the heck has happened, and how can I fix this?

As a side note, I have noticed that "save for web" doesn't function with Illustrator anymore, either...

Tony

bought a new Intel Mac G5

???

Reset Preferences.

What on Earth is an "Intel G5"?

I'm guessing a MacIntel tower that looks like a G-5 tower.

Mac Pro.

A Mac Pro I can understand, but there is no such thing as an "Intel Mac G5".

By definition, a G5 is a Mac PowerPC of the 5th generation. The Mac Pro would be the 6th generation, or a "G6" if Apple had maintained the nomenclature they adopted with the G3, G4 and G5.

Sigh, nomenclature aside...

IT's the new "Intel inside" Mac tower thing. :)

As for "reset preferences" -- umm.... can you be more specific? WHAT preferences? I can't find anything in prefs that would affect "save for web" on either Photoshop or Illustrator.

Tony.

< http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=3129 17>

Sigh, nomenclature aside...

Sigh, I makes a big difference.

trash your SFW prefs

Nomenclature is often at the very heart of the difference between whether effective communication and problem-solving takes place where hardware and software problems are concerned, or whether the parties involved spend a frustrating amount of time hashing out the those "little" bits of understanding so that the real work can take place.

This is why it's incumbent upon those doing the asking to spend enough time doing enough of their own research, so they know how to ask their questions.

Good point...

I've trashed the pref files from the evil pref file folder, and things are going swimmingly. I just wish I knew why it stopped working in the first place.

I used to think I understood my computer, but lately I find myself more and more living in a sort of happy, ignorant fog as long as it all works...

Thanks, guys!

Tony

I just wish I knew why it stopped working in the first place.

Corruption.

I still advocate Repairing Permissions before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.

I have seen software installations go sour because the installer did not find everything as and where it should be.

I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be.

This is just my own personal opinion and practice based on my own observations. Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise.

Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help.

====

Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.

Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night.

If you don't run them, you WILL run into trouble, sooner rather than later.

Here's an excerpt from the Apple tech doc <http://docs.info.apple.com/article.html?artnum=107388>

Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large.
Also, from: <http://docs.info.apple.com/article.html?artnum=106978>

The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.

Thanks for the advice.

Yeah, the Mac is on all the time, though it usually puts itself to sleep shortly after I put *myself* to sleep. ;)

Tony

…it usually puts itself to sleep shortly after…

In that case, the Cron Scripts don't run, according to Apple.

I would guess your system is clogged with caches and log files that need to be deleted.