the Wacom tablet icon in system prefs is grayed out?
Buko – thanks for responding. Yes, that’s right-the Wacom Tablet icon is system prefs is greyed out.
Also, forgot to mention I’m running 10.4.6.
Any thoughts?
My icon is gray, too.
Try clicking on it. 🙂
And consider 10.4.8
John – I did try clicking on it with both the mouse and the wacom pen-no use. When I press the front part of the toggle button on the pen I get a contextual menu "Remove "Wacom Tablet" Preferences Pane", but this is also greyed out.
Were you able to access the Preferences by clicking (even though it was greyed out)?
I put the smiley in there because the icon is grey, not greyed out. A not very helpful joke.
Try this: 1) Repair Disk permissions, 2) Upgrade to 10.4.8, 3) Repair again, 4) re-install latest Wacom driver (no other apps active), 5) repair again
No-not a helpful joke, but now that I get it it’s pretty good! Thanks for the suggestions. I’m in a networked environment, so going to 10.4.8 will be a bit too much at this point. I did check/repair permissions, and did the driver uninstal and update; but it’s still not correcting the issue.
Thanks for the input, John.
Buko-any thoughts?
I’m in a networked environment, so going to 10.4.8 will be a bit too much at this point.
Why? 10.4.6 was a really bad update for networks this was fixed with 10.4.7 & 10.4.8.
does the Wacom icon show up in a new user?
Buko-I’m not the official sysmin. I am in a small company that is just now moving into a networked approach to things-so it’s "easy going" on updates like that.
Something good happened here though-I logged in as the root user, and the Wacom Tablet prefs were available. As mentioned, I’m a newbie with Wacom-so I’m not sure what this indicates.
What do you think?
Let me know if you need further info.
FWIW, and perhaps as an interim solution, there may be an alias in your Applications folder named "Wacom Tablet.prefPane".
I had some weird GUI issues recently and needed to use it to get into the wacom preference pane.
Paradoxmoon-checked the app folder, but it wasn’t there. I will keep this in mind for future reference though. Thanks!
Silly me, I should have referred you to the original Wacom prefPane, which lives in either: hard drive/Library/Preference Panes or user/Library/Preference Panes.
Like I said…may not work, but if it doesn’t open, maybe an alert will give a hint.
Come to think of it, maybe the tablet needs to be installed in your account rather than globally in order for you to access it? I don’t know, I know nothing about networks.
Hey Paradoxmoon – thanks for clarifying the location of the preferences. I didn’t find an alias. The tablet is actually working, but I still can’t fine tune it via the preferences pane. There must be some conflict between the system and user prefs because when I log in as the root user I get full access to the tablet adjustments.
I’ll keep poking around. Thanks!
Bryan, did you install the tablet as the root user or admin? If so, you should log back in as one of those, and de-install and reinstall. Make sure you install "for all users on this machine", if it asks.
At my company, they have certain sys prefs disabled (not via the ‘parental’ or ‘limited’ way but via an access control list). Do you have the same sort of thing on your computers? You may need to have access to that and allow Wacom preferences pane.
If this didn’t work, then maybe log in as your normal user, assuming you have priviledge to install all programs, and make sure it installs only for your user account.
SuperMacGuy-this may be on the right track, as we do have some preferences disabled via access control(only "Network" though). I did try installing the Wacom items on both root and user levels, but there were no differences between these two installs that I could see. I think you have something here. I’ll try to get in touch with our admin(who’s offsite) to see what he thinks, and if he can allow user access to the tablet prefs.
Thanks!
