I had this same issue and I sincerely thank you, Ramón G Castañeda. I was about to throw my computer out the window, so thank you for saving me.
#1
You're welcome, Meaghan.
#2
Thank you, I knew it had to be something wrong, with my epson printer, the photoimpression software that came with it stopped working as well, so I knew it had to be a driver or plug-in issue
#3
My problem is now solved and I can get back to work.
Thanks
#4