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We have a 150 user license for Creative Suite 2 Pro. We installed it last year when it shipped and have been using it without incident ever since. We have updated various portions of it (InDesign for example) using Apple Remote Desktop (ARD) to "push" the updates so we don’t have to visit each computer. We accomplish this by replacing the application, and all support files with the new versions using the "File Copy" functionality of ARD. We have been using this method without fail since our move to Mac OSX several years ago. Our designers are not administrators of their computers and cannot run software update themselves.
The problem came up with the latest round of updates, specifically Photoshop 9.01. When we replace the application, and support files, the next launch of Photoshop generates the Space Monkey splash screen, then the subsequent error that the name, organization, or serial number information is missing or invalid. Replacing the application file with 9.0 reverts Photoshop back to where it will work, but we need the fixes provided by 9.01, and do not want to visit 150 desktops to update them. The silent installer is to install only, not to update, so that is not an option. Is anyone else managing a large license and have experience updating this way? What have you done to successfully upgrade?
Before THIS version (9.01) of Photoshop, this has worked wonderfully. Anyone?
We have a maintenance contract, but tech support will only give the "reinstall everything from scratch" answer. In my opinion, that is an invalid answer for an enterprise user with 150 to install…
The problem came up with the latest round of updates, specifically Photoshop 9.01. When we replace the application, and support files, the next launch of Photoshop generates the Space Monkey splash screen, then the subsequent error that the name, organization, or serial number information is missing or invalid. Replacing the application file with 9.0 reverts Photoshop back to where it will work, but we need the fixes provided by 9.01, and do not want to visit 150 desktops to update them. The silent installer is to install only, not to update, so that is not an option. Is anyone else managing a large license and have experience updating this way? What have you done to successfully upgrade?
Before THIS version (9.01) of Photoshop, this has worked wonderfully. Anyone?
We have a maintenance contract, but tech support will only give the "reinstall everything from scratch" answer. In my opinion, that is an invalid answer for an enterprise user with 150 to install…
MacBook Pro 16” Mockups 🔥
– in 4 materials (clay versions included)
– 12 scenes
– 48 MacBook Pro 16″ mockups
– 6000 x 4500 px
