Computer freezes almost every time photoshop (CS) is started

S
Posted By
sigdrifa
Jul 13, 2006
Views
1080
Replies
4
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Closed
Hi!
In our photo studio we work with photoshop CS, and since about a week we’re having some trouble. Starting photoshop results in the computer freezing; the whole system, not only photoshop. I’m pretty sure (eventhough not 100%) that this is not a windows problem, since it happens only with photoshop.
Any suggestions? Any help would be appreciated.
Thanks.
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MH
Mike Hyndman
Jul 13, 2006
"sigdrifa" wrote in message
Hi!
In our photo studio we work with photoshop CS, and since about a week we’re having some trouble. Starting photoshop results in the computer freezing; the whole system, not only photoshop. I’m pretty sure (eventhough not 100%) that this is not a windows problem, since it happens only with photoshop.
Any suggestions? Any help would be appreciated.
Thanks.
Have you installed any new plugins/brushes/fonts etc., in the last week? When PS starts it lists the various plugins/fonts etc as they are loaded, can you see where this list stops loading?
A favourite culprit for preventing PS loading and then freezing is a corrupt font. Remove all nonWindows supplied fonts from you fonts folder (put ’em in a temporary one) try PS again and if OK, introduce the fonts ten at a time untill the problem reappears. Then remove half of the last ten, try again and so on until the problem font(s) is/are discovered.
K
km
Jul 14, 2006
On 13 Jul 2006 07:14:53 -0700, "sigdrifa"
wrote:

Hi!
In our photo studio we work with photoshop CS, and since about a week we’re having some trouble. Starting photoshop results in the computer freezing; the whole system, not only photoshop. I’m pretty sure (eventhough not 100%) that this is not a windows problem, since it happens only with photoshop.
Any suggestions? Any help would be appreciated.
Thanks.

Has a Firewall been installed recently or changes made in connection with a Firewall? Typically ZoneAlarm has some versions which cause this behaviour.

KM
S
sigdrifa
Jul 14, 2006
Mike Hyndman schrieb:
"sigdrifa" wrote in message
Hi!
In our photo studio we work with photoshop CS, and since about a week we’re having some trouble. Starting photoshop results in the computer freezing; the whole system, not only photoshop. I’m pretty sure (eventhough not 100%) that this is not a windows problem, since it happens only with photoshop.
Any suggestions? Any help would be appreciated.
Thanks.
Have you installed any new plugins/brushes/fonts etc., in the last week? When PS starts it lists the various plugins/fonts etc as they are loaded, can you see where this list stops loading?
A favourite culprit for preventing PS loading and then freezing is a corrupt font. Remove all nonWindows supplied fonts from you fonts folder (put ’em in a temporary one) try PS again and if OK, introduce the fonts ten at a time untill the problem reappears. Then remove half of the last ten, try again and so on until the problem font(s) is/are discovered.
Hi,
thanks, I’ll check this out when I’m back at work. I
installed the camera raw update 2.4, but that didn’t work for our camera (Canon EOS 5D), and then someone else tried to install DNG Converter & raw update from the CS 2 download section, and maybe that’s the problem.
Thanks again
J
JayD
Jul 18, 2006
sigdrifa wrote:
Hi!
In our photo studio we work with photoshop CS, and since about a week we’re having some trouble. Starting photoshop results in the computer freezing; the whole system, not only photoshop. I’m pretty sure (eventhough not 100%) that this is not a windows problem, since it happens only with photoshop.
Any suggestions? Any help would be appreciated.
Thanks.
Your scratch disk may be highly fragmented –
If you have a 2nd Hard Drive, set up a 5GB partition to use exclusively for your scratch disk. Be sure this is an internal, and not usb connected external drive.
I did this on my computer with CS2 and the program is ready to go about 10 secs – and I’m using an eMachine w/1 GB ram.
At the very least you should defrag the partition the scratch disk is on.

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