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Hi . . . My Dell computer (P4 @ 2.8 Gig – 1 1/2 years old with XP and Serv. Pak 2) runs fine and finds camera card from USB port to "acquire" pix. However, I have installed Adobe CS and encountered a problem. I receive message that the camera "cannot be found" when trying to "Import/acquire" from camera card. Even though it is showing as a storage device drive "E" in ‘My Computer’. After deleting said CS software, the standard software I had been using (Dell Image Expert) gives the same "camera not found" message. So I delete the new software and do a system restore and Dell software works fine again, it finds the camera and storage card no problem. So I cannot use better photo editing software because of this recurring problem (have tried Faststone freeware with same error problem). I should mention that there is also software for viewing/editing from HP for my printer/scanner/copier. It also works fine at "importing" pix before any new software install. I did online chat with HP and they had me delete all USB devices in ‘safe mode’ then reacquire with fresh start-up. Computer finds all USB-connected devices again with no problems, but still same message "camera cannot be found". I also notice that there is a storage device "F" listed in ‘My Computer’ though I don’t think I have anything else for storage and the file for this drive is empty. There is no problem with camera or USB cord since deleting new software and doing system restore always allows Dell and HP software to find and import camera-card pix. So any ideas on how this problem can be solved would be greatly appreciated.
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