Freeze Up With Brightness/Contrast

BB
Posted By
Brian_Brownstein
Oct 27, 2003
Views
207
Replies
5
Status
Closed
Using PE 2 on Win 98. Enhance–>adjust Brightness/contrast–>Brightness/contrast… An eye dropper appears, no preview screen appears, and the program totally freezes requiring Ctl-Alt-Del to get out. If tried uninstalling & re-installing all to no avail.

Any help would be appreciated.

Brian
Related Tags
bright contrast freeze

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

BH
Beth_Haney
Oct 27, 2003
Try deleting the Preference folder. With Elements closed, click on start up icon and then make a quick grab for the Control, Alt, and Shift keys. Hold all three down at once until you get a screen asking if you want to delete Settings. Say Yes. The folder will rebuild as PSE continues to launch, although you will have to redo any customized settings you have.

If this doesn’t work, repost and let us know.

Hint: When something like this happens, always try deleting preferences first, before the uninstall/reinstall routine. Even though you uninstall, that Preference folder doesn’t get removed unless you do it manually, so your new install isn’t as clean as you think it is. Good luck!
BB
Brian_Brownstein
Oct 28, 2003
It worked. Is there a more elegant way to delete preferences either from within PE 2 or by deleting a file via Windows Explorer?

Thanks,

Brian
NS
Nancy_S
Oct 28, 2003
Brian,

Sure, you can locate the preference file navigating with Exlorer and delete it prior to a new install.
BB
Brian_Brownstein
Oct 28, 2003
What is the exact name of the file including its extension?

Thanks,

Brian
NS
Nancy_S
Oct 28, 2003
Brian,

For your OS…

Delete the Adobe Photoshop Elements [2.0] Prefs.psp file in the Windows/Application Data/Adobe/Photoshop Elements [2.0] Prefs folder.

(according to a search on the Adobe Knowledge Base, I don’t use your OS so I had to look it up)

Hope this helps.

Nancy

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

Related Discussion Topics

Nice and short text about related topics in discussion sections