You list Geforce 6 as your video card, but I’m curious what type of card and how much RAM it has. Also you may want to adjust the memory slider to a lower percentage to see if that helps.
Couple other questions:
Any other applications running at the same time as PS CS2? (Bridge, NAV, etc?)
Have you adjusted the Page File settings to make the file at least 2x as big as your physical RAM? Also, is the Page File on the same drive as your PS scratch?
If you could, please post the System Info as displayed in PS (Help > System Info) – just the system info (processor, RAM, scratch discs) will be enough, I don’t need to see the entire plug-in list.
thanks,
-Adam
– It’s a Gainward GF6800GT Golden Sample with 256Mb ram. – NAV IS running. (should i consider switching to nod32?) – Bridge is not started automaticly and i get the issues with or without it running.
– Page File is set to 2500Mb fixed size and not on the same drive as my PS scratch disk.
– Sys info
Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:15, Model:2, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 1
Processor speed: 3073 MHz
Built-in memory: 1023 MB
Free memory: 269 MB
Memory available to Photoshop: 908 MB
Memory used by Photoshop: 80 %
Image cache levels: 6
Application folder: I:\Programs 3\Adobe Photoshop CS2\
Temporary file path: C:\DOCUME~1\dj\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
G:\, 90,9G, 23,1G free
J:\, 151,6G, 116,4G free
I:\, 146,5G, 135,4G free (first)
there u go.
Two things to try:
1. Set the memory slider down to 55% (or lower)
2. Try turning NAV off
Please let me know if either option improves your CS2 performance.
Thanks again.
Memory used by Photoshop: 80 %
Knock that down to between 50 and 75 to see if they helps.
Bob
Just a couple quick notes on the scanning issue. The first is that you are correct to point out that the interface is merely hidden behind the Photoshop window. In all the cases of this behavior that we’ve come across none have required resorting to the task manager however. Though I’ll admit it’s inconvenient in these instances the user merely needs to grab the Photoshop application window and move it out of the way to reveal the still active scanner interface.
right, but that is not possible when photoshop is maximized, which it ussually is.
Yeah, I understand. We tried to work around as much of the really goofy and stupid things some of the scanner driver dialogs did in terms of trying to seem "part" of Photoshop, but some were just too goofy.
Hopefully there will be updates from the scanner manufacturers that will be somewhat less goofy.
-Scott
wrote:
right, but that is not possible when photoshop is maximized, which it ussually is.
will test the suggested setting over the weekend and post my findings then. (it’s a holiday weekend starting today here so im a bit tied up 🙂
All right, I have tested the suggested settings. Turning off Norton (2005) did not have any impact what so ever. Setting memory as low as 55% appeared to help a little, although I cant say with certainty that it did, might have been wishful thinking. With 55% I dont really have enough memory for my use so it’s not a solution anyway but for testing purposes I am torn whether it made a difference or not. hmz. If you have any other things I might try I am happy to be a test bunny. If i do find by more testing that low memory settings have a positive impact after all I will report that here.
Something on your system is still taking a lot of time when Photoshop is running. But we don’t have your system, so we can only guess about what it might be.
Seeing the same thing on a P4 2.8 Ghz with 1GB of Ram, no other apps running.
mark
And we still need more information….
What else do you need info-wise?
Everything.
Why is your system different from most other users?
What about your system could cause it to be so slow?
quote: "If you could, please post the System Info as displayed in PS (Help > System Info) – just the system info (processor, RAM, scratch discs) will be enough, I don’t need to see the entire plug-in list."
Why is your system different from most other users?
I do not know. I am just reporting what it is failing to do. CS was not this way.
What about your system could cause it to be so slow?
I do ont know of anything, CS1 ran fine, CS2 is just not very responsive.
OK – it’s not responsive on YOUR system.
But it is responsive on 99.8% of other users systems.
So, WHAT is different about YOUR system to everyone elses that might cause it to run slowly?
We don’t have your system to look at – only you have your system. We’ve made guesses about what might cause the slowdown, but you say those aren’t the cause. So now YOU need to look at YOUR system and figure out how it is different and what might cause the slowdown.
dadj77
Adobe Photoshop Version: 9.0 (9.0×196)
Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:15, Model:2, Stepping:7 with b MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 1
Processor speed: 2784 MHz
Built-in memory: 1023 MB
Free memory: 251 MB
Memory available to Photoshop: 908 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: xxxxxxxxxxxxxxxx
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS2\
Temporary file path: C:\DOCUME~1\MARKRO~1\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 23.9G, 9.66G free
Mark – now, again, we need to know what else about your system could be causing a slowdown.
Utility programs?
Network printer?
Network file system?
Have you checked your OS swapfile size?
Video card driver?
Chris:
Not sure if your questions are aimed at me but…
So, WHAT is different about YOUR system to everyone elses that might cause it to run slowly?
I have no idea because I do ont know what anyone else let alone everyone else is runiing.
So now YOU need to look at YOUR system and figure out how it is different and what might cause the slowdown.
Wow, so how I am supposed to do that?
Chris just means non-common programs/utils that you use that are not used in general, could be anything from you firewall, virus scanner to desktop utilities; anything that makes your system setup stand out the crowd.
personally i have a desktop calender running, but it just changes my desktop background image, this doesent influence my performance in my case.
Ok, no firewall, no virus protection or scanner as far as desktop utilities none that I can think of.
thanks,
mark
Utility programs?
None- no Norton or any virus protection
Network printer?
None
Network file system?
I do not know what this is?
Have you checked your OS swapfile size?
Do not know what this is or how to check it.
Video card driver?
Nvidia GeForce4 Ti 4200
This may be a little excessive, but may help Chris find what he’s looking for.
Mark: Choose Start > Run, type ‘msconfig’ without quotes, click OK.
Click on the Startup tab, and list here what it shows (just the name, don’t bother with the other stuff).
Click on the Services tab, check the "Hide All Microsoft Services" box, and list here all that are left.
Close msconfig, then go Start > Run, type ‘msinfo32’ without quotes, click OK.
Make sure "System Summary" on the left is selected, then post here the info at the bottom about memory and page file from the right panel.
no firewall, no virus protection or scanner
searched for trojans viruses and especially spyware?
searched for trojans viruses and especially spyware?
This machine is not used for e-mail or surfing.
know i am clean here, using, zonealarm, norton, spybot, pestpatrol and adware to stay clean. ( not running all of m all the time obviously.. 🙂 ) Anyway, if a virus was the cause of the slowdown other software should have noticable slowdowns too, including the older photoshop which is not the case.
Most of the responsiveness problems in CS2 are being traced to the video card drivers (buggy ones).
But I’m out of ideas about what could be causing it to slow down and pause like that.
interesting. i have no problem with trying different drivers. which one are known to be good for nvidea cards? 6800GT in my case. I am using 76.41 now which have been doing great.
I have the same problem has you do
running a p4 3.0ghz / radeon 9600xt / 512mb of ram
read the existing replies, and please help us figure this out.
I just updated the driver on my Nvidia card with the latest. It was posted on their site back in mid April so it is very recent. I will see if this makes any difference and report back.
Mark
Same here, will post findings later.
TikiTim:
This may be a little excessive, but may help Chris find what he’s looking for.
Mark: Choose Start > Run, type ‘msconfig’ without quotes, click OK.
Click on the Startup tab, and list here what it shows (just the name, don’t bother with the other stuff).
Not sure what you mean by ‘name’, I get a whole window full of stuff but there is no ‘name tab’ so I am not sure what it is that you want.
Click on the Services tab, check the "Hide All Microsoft Services" box, and list here all that are left.
Adobe LM Servie
Creative Service for CDROM Access
Dalsdepl
Dmbvcoay
EpsonBidriectionalService
Epson Printer Status Agent2
iPod Service
Nvidia Display Driver Service
Q/1Omgrtrks
Promise Array Message Agent
Promise Array Message Server
Rdr4dhwdim
Close msconfig, then go Start > Run, type ‘msinfo32’ without quotes, click OK.
Make sure "System Summary" on the left is selected, then post here the info at the bottom about memory and page file from the right panel.
Total Virtural Memory: 2.00GB
Available Virtural Memory: 1.96GB
Page File Space: 2.40GB
Page File: c:\pagefile.sys
any idea what these 3 are?
Dalsdepl
Dmbvcoay
Rdr4dhwdim
Q/1Omgrtrks
answersthatwork doesn’t list em ( <
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm> )
even google can’t find refrences to them.
also use ms config to disable as much as you can. including the epson and nvidia stuff. try starting in safe mode and see if performance increases. then if it does, start to reenable things one at a time until you find it.
I don’t recognize those, either.
Dave, there are three kinds of people: those that can count and those that can’t 😉
ok, i tested pscs2 for a whilce now with the latest final whql video driver but halts still occur. Aspecially after opening a document, or several at once it takes a good bit for photoshop to respond. I read more users noticed this but I dont have network printers or mapped network drives or anything.
But also when closing a file the wait is annoying.
I only have 7200RPM disks with lots of free space so you would say photoshop should have no trouble with the cache. I do wonder if the problems have to do with the caching system.
A quick test… CTRL Alt Del> task manager… end these prcesses: Dalsdepl
Dmbvcoay
Rdr4dhwdim
Q/1Omgrtrks
See if anything changes… if those items chance name upon a reboot I would suspect some sort of spyware/malware as none of them seem to coincide with any known processes… the worstthat will happen by ending the processes is that youwill have to reboot.
viol8ion:
A quick test… CTRL Alt Del> task manager… end these prcesses:
How do you end the process when the Task Manager comes up? You have to tell me every step I am not a Windows person.
mark
go to the Processes tab and select a suspicious process. Next hit the "End Process" button in the right bottom.
p.s. imho no system (connected to the net or a network) should be without firewall and virus scanner btw.
dadj77:
None of the four above mentioned items are to be found under the Process tab in the Windows Task manger. Should I disable them in the System Configuration Window? Their status in the System Configuration Window is ‘Stopped’.
Dave, there are three kinds of people: those that can count and those that can’t
thanks. 🙂
there were 3 originally, then i noticed the Q/ one…
use msconfig to disable as much as you can. including the epson and nvidia stuff. try starting in safe mode and see if performance increases. then if it does, start to reenable things one at a time until you find it.
Start> run> type in: msconfig.
select safe mode.
hit ok. reboot.
try photoshop.
p.s. imho no system (connected to the net or a network) should be without
firewall and virus scanner btw.
a study came out last summer stating that an unprotected windows system connected to the internet via broadband is compromised several times over within the 1st 20 minutes.
suggest this to start:
<
http://www.safer-networking.org/en/download/index.html>
and this:
<
http://www.zonelabs.com>
The above four items are not found when doing a search.
* SOLUTION* Hi there again, I am the topicstarter of this topic and just read the suggestion in a different topic about turning off the font previews. I just tried this and ALL problems seem to have gone away! I do have a lot of fonts installed ánd i am using Extensis Suitcase 9 (love it) to handle my fonts. i think i have about 1500 fonts active which i do not have installed in the system folder but in a seperate folder i made to keep windows faster. Perhaps this info helps finding a real solution. It appears to me that it’s a font preview caching problem. I hope you guys can come up with a fix! For now I am very happy to finally be able to use the new PS.
dadj: I have, let me check, 2496 active fonts installed, have font preview on and not experiencing any problems. I keep my fonts installed on their own partition, find this really helps. Never had a font issue in ten years.
what happends when you change the font preview to Large and work for a while? Notice any difference?
"for a while" how long is that. Didn’t seem to be any problem, for say ten minutes.
ok, did you restart pshop after changing the prefs?
It was already set to ‘large’. I have the tryout version and have been trying to make it keel over before buying. I currently have v7 and haven’t upgraded because of the ‘A’ problems noted here. There are a few bugs noted already, so I’ll be waiting until a ‘dot’ release is up.
Hm-m-m-m-m, maybe I might have to skip this one too.
Just to be clear, I’ve been using Pshop since v3 (I think it was on a Mac), v4 on a PC and have upgraded to every version to v7.
I never had ANY problems with photoshop 8 and now with the font previewing turned off this new PSCS2 is flawless for me again. just wished the Bridge would start up faster.
I think it would be very wise to upgrade from V7 dude, soooo much has changed for the better. i started working in photoshop 2.5 but now i would be lost going back to even version 7.
Hey there fellas,
We just upgraded to CS2 suite in our studio and we have the same problem described here…. Photoshop, Illustrator, inDesign and Bridge they all run very sluggish even when they run all by themselves, one at the time.
I have a P4 3.40 Ghz HT, 1gb of ram, a Gforce 5700 go (128mb) The other machine in the office that we loaded CS2 is a P4 2.8 ghz with 1.7 GB of ram, and same problem.
Illustrator is the worse of all in performance….it freezes constantly in both machines…. I was using only 60% for memory and i have less than 1000 fonts.
any help will be very valuable!
thanks
Built-in memory: 1023 MB
Free memory: 251 MB
Memory available to Photoshop: 908 MB
Memory used by Photoshop: 55 %
—————————————
I have 1gig mem also and with PSCS2 open and my browser while writing this I still have 476meg free and that’s with PS allocated 70% of memory. Something on your system looks like its chewing up a lot of ram.