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Could anyone explain to me why the serial number (supplied by Adobe) doesn’t work when I try to start up Photoshop for the first time after installation of Creative Suite 3? I’ve spoken to Adobe who assure me the serial number is valid (though weren’t any use helping me sort out the problem).
When I entered the number for InDesign, the serial number worked fine – but not with Photoshop (or Illustrator, Dreamweaver or Flash etc…) The installation process appeared to go through without a hitch, but I can’t get any further with the registration process.
Could it be a problem with an earlier version of Photoshop on my machine (a Mac G5)? Unfortunately, I bought it second-hand, so I’ve no idea what was loaded on before and I didn’t carry out a clean install of
OSX.
Any help would be gratefully received…
Nigel Lord
When I entered the number for InDesign, the serial number worked fine – but not with Photoshop (or Illustrator, Dreamweaver or Flash etc…) The installation process appeared to go through without a hitch, but I can’t get any further with the registration process.
Could it be a problem with an earlier version of Photoshop on my machine (a Mac G5)? Unfortunately, I bought it second-hand, so I’ve no idea what was loaded on before and I didn’t carry out a clean install of
OSX.
Any help would be gratefully received…
Nigel Lord
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