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I need help!
I just added a new hard drive and reinstalled PS 7.01. I keep getting the following message when I try to launch:
"Could not complete your request because of missing or invalid personalization information"
I’ve already followed the procedure outlined in the following Adobe technical bulletin to no avail:
<http://www.adobe.com/support/techdocs/30456.htm>
The serial number in regedit is the correct one, yet I still get the error message.
I am running Windows XP Pro (I haven’t installed SP1 or 2 yet – could that be an issue?), have 70GB free space, 256MB RAM.
PS worked fine on my old hard drive (40GB – I needed more space), but not on the new one.
Any suggestions are most appreciated.
Steve
I just added a new hard drive and reinstalled PS 7.01. I keep getting the following message when I try to launch:
"Could not complete your request because of missing or invalid personalization information"
I’ve already followed the procedure outlined in the following Adobe technical bulletin to no avail:
<http://www.adobe.com/support/techdocs/30456.htm>
The serial number in regedit is the correct one, yet I still get the error message.
I am running Windows XP Pro (I haven’t installed SP1 or 2 yet – could that be an issue?), have 70GB free space, 256MB RAM.
PS worked fine on my old hard drive (40GB – I needed more space), but not on the new one.
Any suggestions are most appreciated.
Steve
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