As of today, for first time, Photoshop won’t open certain images

AS
Posted By
Andrea_Shives
Jul 5, 2004
Views
299
Replies
5
Status
Closed
I don’t know why, but until today this problem never existed for me so I need help with this desperately. I have Photoshop 6.0, and I’m using Windows XP on a Dell desktop. This has NEVER happened to me before, either. I opened up Photoshop today to edit a photo I found online, but for some reason it wouldn’t open- I got an error message stating that there wasn’t enough memory (RAM) to open the image. However, I was not using any other programs, and my task manager said I was only using about 7% of my CPU at the time. So, I opened up the Help Center on my computer and looked at what RAM was being used, and it said most of my RAM was unused. Frustrated, I restarted. I did this a few times after having opened Photoshop and trying again. Nothing worked. So now, after quite a few tries and a lot of headache, I need serious help.

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BobLevine
Jul 5, 2004
Is this only one image or all images?

Have you tried trashing your prefs as per the details in the FAQs?

Bob
BB
brent_bertram
Jul 5, 2004
Make sure you have plenty of hard drive space for the Windows swap file, and Photoshop scratch.

🙂

Brent
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Andrea_Shives
Jul 5, 2004
Thanks for the fast replies, guys. Bob- it is certain images, but I can’t do anything to the ones I CAN open, so it’s pretty useless! Brent- how would I make sure I had enough space for the swap file?
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BobLevine
Jul 5, 2004
Trash your prefs! Read the FAQs for details.

Bob
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Andrea_Shives
Jul 5, 2004
Thanks for the fast replies, guys. Bob- it is certain images, but I can’t do anything to the ones I CAN open, so it’s pretty useless! Brent- how would I make sure I had enough space for the swap file?

Just wanted to add- Bob, I just deleted my prefs and that didn’t work at all. Also, another thing it won’t let me do is open a new file- I can put in the size I want and everything, but no new window opens. I’ve even tried reinstalling Photoshop, after completely uninstalled it.

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