Transparent background prints as a colour

CG
Posted By
Carlien_Govender
May 31, 2004
Views
524
Replies
4
Status
Closed
I want to print an image from PS which has a transparent background, but it prints with a beige background.

I dearly want the printed product to have a white background (and yes, I am printing on white paper!), so I have then created a new background layer and made it white, but it then prints out as light-yellow!
(And I notice that all the other parts in the logo’s and photo’s that should be white, also print as yellow.)

This has happened to me several times.
The irritating thing is that one day it will print out correctly (with no background, ie. white on the paper) and then the next day it just jumps into this bizarre-mode.
And I have not changed any of the settings/color management in the meantime.

In the past, I had a more-experienced colleague come and play with all the colour settings etc. until it worked… but she cannot remember what she actually did to fix it, and we still don’t know WHY this happens.

It does not seem to be anything to do with the colour settings on the printer. This problem affects InDesign also.

I have PhotoshopCS, on a PC with Windows XP, and my printer is a Tektronix Phaser 740. And I am very new at Photoshop!

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GH
Gernot_Hoffmann
May 31, 2004
Carlien,

according to a discussion in the InDesign forum
the source of this bug couldn´t be identified so
far.

My suggestions (should be tested individually):
1. Choose Rendering Intent Relative Colorimetric.
2. Save image without embedded profile.
3. Save as EPS

We had once this bug because an embedded profile
was used, maybe together with an explicit assign-
ment of a different source profile.

Best regards –Gernot Hoffmann
CG
Carlien_Govender
Jun 2, 2004
Gernot,
thank you for your suggestions. I tried them all one by one, and at one stage, switched Colour Management Off, and still the same problem.

I am really stuck.
🙁
L
LenHewitt
Jun 2, 2004
Carlien,

Re-Run Adobe Gamma and create a new monitor profile
CG
Carlien_Govender
Jun 15, 2004
Just for your info / feedback:

I did everything as suggested, but still had a yellow background instead of white. So we again went into every Colour setting and Colour management possible (in PS, and in our printer and in the printer setup windows), and played around with all the options until we got what we wanted. And the thing which made it work, was changing the Advanced Options in the Print window.
Under ICM Method – we changed it to "ICM Handled by Host System", and then all was well!

Um.. hope that makes sense.. so it does seem it had to do with how the printer was receiving the data, and not so much with Photoshop at all. Thank you for your time and suggestions though!

Carlien

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