Epson print scuffing

The exit rollers cause scuff marks on Epson Premium Glossy Photo Paper on an Epson 2200 printer. They are parallel lines, most visible on a uniform color. It may be the increased fragility of the MediaStreet ink (but they claim Epson has acknowledged that problem for their inks, too). They supply "exit flags" to hold up the top exit rollers. This eliminates the scuffing, but then the paper comes out crooked at the end, and small sheets (4x6) simply stop feeding. I've tried changing the paper thickness (regular or envelopes).

Is there a solution, such as a way to keep the paper going and going straight without exit rollers? Decrease, rather than eliminating, roller pressure?

Is it a MediaStreet problem, or do Epson inks also behave this way? I have noticed increased scratching when I shifted to their ink.

--
- Alan Justice

Alan Justice wrote:

The exit rollers cause scuff marks on Epson Premium Glossy Photo Paper on an Epson 2200 printer. They are parallel lines, most visible on a uniform color. It may be the increased fragility of the MediaStreet ink (but they claim Epson has acknowledged that problem for their inks, too). They supply "exit flags" to hold up the top exit rollers. This eliminates the scuffing, but then the paper comes out crooked at the end, and small sheets (4x6) simply stop feeding. I've tried changing the paper thickness (regular or envelopes).

Is there a solution, such as a way to keep the paper going and going straight without exit rollers? Decrease, rather than eliminating, roller pressure?

Is it a MediaStreet problem, or do Epson inks also behave this way? I have noticed increased scratching when I shifted to their ink.

On the 1280 there is a lever on the right side under the hood you can act on to fit heavier paper or reduce pressure. Maybe there is the same lever on the 2200?

Stephan