Photoshop: How to uninstall?

829 views3 repliesLast post: 4/20/2008
Hello folks,

I am trying to uninstall Adobe Photoshop CS on my Windows XP machine. I am using "Add or Remove Programs" in the Control Panel. But the following windows are popping up

The first one is displaying
"> SetupDLL.cpp (442)
PAPP:Adobe Photoshop CS and ImageReady CS PVENDOR:Adobe
(http://www.adobe.com)
PGUID:EFB21DE7-8C19-4A88-BB28-A8766E16493BC
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 0.64"

and the second one
"Setup has experienced an error.

Please do the following:
- Close any running programs
- Empty your temporary folder
- Check your Internet connection (Internet-bases Setups)

Then try to run Setup again.

Error code: -5001"

The suggestions in the second window are not helpful at all: There are no other programs running. I don't exactly know what is meant by temporary folder.
Which temporary folder is meant?
What has the Internet connection to do with my aim
to uninstall Adobe Photoshop?

I have searched for solutions on the internet. But
I have just found the following
http://adobe.groupbrowser.com/t180867.html
with no appropriate answer.

Does anyone know how to resolve my problem in
unstalling Adobe Photoshop CS?

Thank you,
Oliver
#1
What happens if you reinstall it? Doing so will either establish all the files necessary, update the registry and allow deinstall, or fail with a possibly more useful error message.
#2
"Oliver Mertens" wrote in message
Hello folks,

I am trying to uninstall Adobe Photoshop CS on my Windows XP machine. I am using "Add or Remove Programs" in the Control Panel. But the following windows are popping up

The first one is displaying
"> SetupDLL.cpp (442)
PAPP:Adobe Photoshop CS and ImageReady CS PVENDOR:Adobe
(http://www.adobe.com)
PGUID:EFB21DE7-8C19-4A88-BB28-A8766E16493BC
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 0.64"

and the second one
"Setup has experienced an error.

Please do the following:
- Close any running programs
- Empty your temporary folder
- Check your Internet connection (Internet-bases Setups)
Then try to run Setup again.

Error code: -5001"

The suggestions in the second window are not helpful at all: There are no other programs running. I don't exactly know what is meant by temporary folder.
Which temporary folder is meant?
What has the Internet connection to do with my aim
to uninstall Adobe Photoshop?

I have searched for solutions on the internet. But
I have just found the following
http://adobe.groupbrowser.com/t180867.html
with no appropriate answer.

Does anyone know how to resolve my problem in
unstalling Adobe Photoshop CS?

Thank you,
Oliver

the failed un-install may create files in the temp folder do you have the PS CD??
if so use that instead
do a complete un-install
then re-install
#3
Does anyone know how to resolve my problem in
unstalling Adobe Photoshop CS?

Thank you,
Oliver

You can download an uninstall program from Adobe's web page.
#4