Error: "Could not complete process because an assertion failed"

HS
Posted By
HyBriD_SoldieR
Feb 7, 2004
Views
531
Replies
3
Status
Closed
can someone help me? ive been getting this error for a few days now. it only happens in imageready 7 an i cant save or open anything. i have a friend who has the same error aswell and we’d appreciate it if someone could help us. i’ve tried uninstalling, reinstalling, restarting my computer and nothing has helped.
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L
LenHewitt
Feb 7, 2004
Try deleting your preference files.

For Functions, Filenames, and Locations of the Photoshop and ImageReady Preferences Files see:

http://www.adobe.com/support/techdocs/6712.htm
HS
HyBriD_SoldieR
Feb 9, 2004
that didn’t help much, I tried deleting all those an I got a windows error every time I tried to start up my computer and I know I didn’t delete the wrong things. turns out something I deleted caused things in my BIOS to change and i couldnt get on my computer for over a day but i finally fixed it. and now image ready comes up with an error saying could not fully start the application because an unknown error has occurred.
L
LenHewitt
Feb 9, 2004
Hybrid,

turns out something I deleted caused things in my BIOS to change <<

Heaven’s knows WHAT you deleted but deleting Adobe preference files could in no way affect your BIOS settings! In fact, I can’t imagine anything you could do in Windows (other than installing a BIOS Flash update) that could affect your BIOS settings – they’re at far too low a level……

now image ready comes up with an error saying could not fully start the
application because an unknown error has occurred<<

That is typical of a corrupt preference file…..

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