Help: Can’t Print Large Custom Size Properly

HELP!

would really appreciate some help with this. I have a strange and new problem. I am trying to print to a specific size paper that fits some frames I got. The frames take a 10" x 13" sheet, so I cut some A3 paper to that size, and created my new PS image in that 10×13 size when I opened the new document. Then I went to Page Setup, and created that custom paper size and saved it. It shows correctly in the Page Setup window in all ways.

then I go to Print Preview and all looks right. Then I print the image and things get weird. It took me a while to figure out what was happening, and it is hard to describe. Essentially, the printer is printing part of the image. It is printing on just a portioin of the sheet of paper, that portioin being exactly the part that represents a
8.5 x 11 sheet. The rest of the image is missing, and that part of the
paper is of course empty.

Also I finally realized that the problem only happens with custom paper sizes over letter size. I tested a full A3 print and it worked fine.
So… what’s the scoop. Is this anomoly only happening to me? I would love some help, and i will be very grateful.

My setup is:
Mac OSX
Epson 2000
Photoshop CS

Peter Bloch

—

HELP!

would really appreciate some help with this. I have a strange and new problem. I am trying to print to a specific size paper that fits some frames I got. The frames take a 10" x 13" sheet, so I cut some A3 paper to that size, and created my new PS image in that 10×13 size when I opened the new document. Then I went to Page Setup, and created that custom paper size and saved it. It shows correctly in the Page Setup window in all ways.

then I go to Print Preview and all looks right. Then I print the image and things get weird. It took me a while to figure out what was happening, and it is hard to describe. Essentially, the printer is printing part of the image. It is printing on just a portioin of the sheet of paper, that portioin being exactly the part that represents a
8.5 x 11 sheet. The rest of the image is missing, and that part of the
paper is of course empty.

Also I finally realized that the problem only happens with custom paper sizes over letter size. I tested a full A3 print and it worked fine.
So… what’s the scoop. Is this anomoly only happening to me? I would love some help, and i will be very grateful.

My setup is:
Mac OSX
Epson 2000
Photoshop CS

Peter Bloch

—

HELP!

would really appreciate some help with this. I have a strange and new problem. I am trying to print to a specific size paper that fits some frames I got. The frames take a 10" x 13" sheet, so I cut some A3 paper to that size, and created my new PS image in that 10×13 size when I opened the new document. Then I went to Page Setup, and created that custom paper size and saved it. It shows correctly in the Page Setup window in all ways.

then I go to Print Preview and all looks right. Then I print the image and things get weird. It took me a while to figure out what was happening, and it is hard to describe. Essentially, the printer is printing part of the image. It is printing on just a portioin of the sheet of paper, that portioin being exactly the part that represents a
8.5 x 11 sheet. The rest of the image is missing, and that part of the
paper is of course empty.

Also I finally realized that the problem only happens with custom paper sizes over letter size. I tested a full A3 print and it worked fine.
So… what’s the scoop. Is this anomoly only happening to me? I would love some help, and i will be very grateful.

My setup is:
Mac OSX
Epson 2000
Photoshop CS

Peter Bloch

—

yes, I am doing as Swatch suggests, on a Mac, it is called Custom Paper size in Settings choice (the top one) in Page setup. This amounts to the same thing as what Swatch mentioned for the PC. And I have tried all sorts of things with scale in Print with Preview.

More importatnly, I have discovered that this problem exists across programs. I set up an Appleworks doc in that same 10×13 dimension and the same thing happened. So it is either in the way Page Setup remembers the meaning of 10×13, or it is in the print drivers for my Epson 2000, or it is in the printer itself.

I did sovle the problem by doing the obvious: I increased the canvas size in PS to a larger standard size (B3 I think it was) and made sure the actual visual info that I want to print was in the correct part of the larger canvas, then just put the cut down 10×13 paper in the printer and itworked. Altho this is not that hard to do, it still seems like a worka -around and I would love to solve the problem.
Again, thanks, Peter

would really appreciate some help with this. I have a strange and new problem. I am trying to print to a specific size paper that fits some frames I got. The frames take a 10" x 13" sheet, so I cut some A3 paper to that size, and created my new PS image in that 10×13 size when I opened the new document. Then I went to Page Setup, and created that custom paper size and saved it. It shows correctly in the Page Setup window in all ways.

then I go to Print Preview and all looks right. Then I print the image and things get weird. It took me a while to figure out what was happening, and it is hard to describe. Essentially, the printer is printing part of the image. It is printing on just a portioin of the sheet of paper, that portioin being exactly the part that represents a
8.5 x 11 sheet. The rest of the image is missing, and that part of the
paper is of course empty.

Also I finally realized that the problem only happens with custom paper sizes over letter size. I tested a full A3 print and it worked fine.
So… what’s the scoop. Is this anomoly only happening to me? I would love some help, and i will be very grateful.

My setup is:
Mac OSX
Epson 2000
Photoshop CS

Unfortunately, this is a known problem of the Epson printer drivers under MacOS X. They usually fail to accept custom paper sizes. I have checked with serveral people, including Epson representatives and they can only confirm the problem, but not offer a solution. To make things more odd: sometimes it does work. I have an Epson 7600 Pro and experience the same problems as you, but somehow I have also managed to get two custom sizes working. Don’t ask my whu these ones worked while other sizes didn’t, I really have no idea. I just upgraded to Panther (MacOS X 10.3) and did so with a clean install, so I have lost those sizes now. I still have to try whether or not upgrading to 10.3 helps. It could, because it’s an issue of how Apple software (for the custom sizes themselves) and Epson software (for the rest) work together.

Unfortunately, this is a known problem of the Epson printer drivers under MacOS X. They usually fail to accept custom paper sizes. I have checked with serveral people, including Epson representatives and they can only confirm the problem, but not offer a solution. To make things more odd: sometimes it does work. I have an Epson 7600 Pro and experience the same problems as you, but somehow I have also managed to get two custom sizes working. Don’t ask my whu these ones worked while other sizes didn’t, I really have no idea. I just upgraded to Panther (MacOS X 10.3) and did so with a clean install, so I have lost those sizes now. I still have to try whether or not upgrading to 10.3 helps. It could, because it’s an issue of how Apple software (for the custom sizes themselves) and Epson software (for the rest) work together.

<stands back in amazement> a Mac user admitting something is wrong on a Mac!

Hecate wrote:

Unfortunately, this is a known problem of the Epson printer drivers under MacOS X. They usually fail to accept custom paper sizes. I have checked with serveral people, including Epson representatives and they can only confirm the problem, but not offer a solution. To make things more odd: sometimes it does work. I have an Epson 7600 Pro and experience the same problems as you, but somehow I have also managed to get two custom sizes working. Don’t ask my whu these ones worked while other sizes didn’t, I really have no idea. I just upgraded to Panther (MacOS X 10.3) and did so with a clean install, so I have lost those sizes now. I still have to try whether or not upgrading to 10.3 helps. It could, because it’s an issue of how Apple software (for the custom sizes themselves) and Epson software (for the rest) work together.

<stands back in amazement> a Mac user admitting something is wrong on a Mac!

Your childish attempt to start another flame war has failed.

<stands back in amazement> a Mac user admitting something is wrong on a Mac!

Your childish attempt to start another flame war has failed.

Huh? Don;’t they teach you smileys where you come from?

Hecate wrote:

<stands back in amazement> a Mac user admitting something is wrong on a Mac!

Your childish attempt to start another flame war has failed.

Huh? Don;’t they teach you smileys where you come from?

Contrary to popular belief, a smiley doesn’t undo everything you just wrote. You can still start a flame war or simply be offensive, even if you do add a smiley at the end of your message.

Your childish attempt to start another flame war has failed.

Didn’t fail altogether.
YOU responded.