What gives here, every time I start my PC, restart the pc, defrag, chkdsk /f any of my volumes, startup PSCS, PSCS reports my system specs have changed and I need to reactivate PS within 15 days. Dont get me wrong, I dont have a problem with reactivating but adobe is going to have me down for reactivation to the tune of 700+ times a year, I have only had it a week now and I have reactivated something like 14 times. Is there a problem with this? Other than that everything except the browser being slow is great.
Scott
#1
Something's wrong, Scott. Shouldn't happen.
Bob
#2
Bob's right. Shouldn't happen. Are you restoring to an XP system restore point? Is it only after you defrag?
No, there is no problem re-activating on the same machine that often.
-Scott
#3
Thanks for the replies Robert and Scott.
This morning when I started up the PC it advised me to activate again, I said no and PS CS closed on me. I opened it up again and activated. At the end it said thank you and I have been running it great since. Tomarrow, well we shall see :-)
It wouldnt make a difference if the program was installed on a Raid 0 array would it? I wouldnt think it would but the only thing I am doing is what I stated above. I shut off the system restore/rollback funtion on the machine. I backup key files so if the O/S wants to go South let it.
I dont know what could cause this but was concerned about reactivating/activating so many times (adobe probably thinks I rebuilt 2x daily) and will I dont know what? CS is working perfectly on my system other that this, so I really dont want to go around and mess it up by uninstalling it/reinstalling it.
Scott
#4
Scott...my system is exactly the opposite: Activate is greyed out under the HELP menu. Uninstall, reboot, reinstall did no good.
#5
Hello Scott R., do you have a dual boot system? When you backup your files, how are you going about doing this? If you don't backup your files and reboot, does the problem still exist?
Thanks,
Steve
#6
The RAID 0 array issue may be a clue . I run a RAID array also and can see the possibility of some confusion writing activation info to a particular unused area of the "hard drive" . Don't have CS yet, so it's not a problem.
:-?
Brent
#7
Yep, today/this morning when I booted up (I have WinXP Professional only (no dual boot) It asked to be activated again. I looked at it closly this time and the green progress bar doesnt reach halfway before it says thank you.
Pope, can you still use CS if activation is grayed out?? I wonder if Calling Adobe would rectify the situation??
Scott
#8
Did you try a complete reinstall of PSCS?
#9
Steve:
I have another PC set on a weekly sceduale go out on different days and do a Win2k backup of files accross my 8 machine home LAN. I back up Folders such as My Documents and my MP3 collections. As far as images are concerned I back all that up onto CD-R's at the time of editing. Sys State I dont bother with.
A little info on my system:
3 HDD 2 of them are IBM 60 gig Deskstars in a Rocket Raid 0 array 1 HDD as a standalone (not a part of Raid) no raid 5
C: drive is the O/S in a 5 gig Dynamic Volume Devoted to the O/S only D: Data 50.0 gig Dynamic Volume
E: Data 50.0 gig Dynamic Volume
F: Programs 10 gig Dynamic Volume (Photoshop lives here) G: MP3's 15.0 gig Dynamic Volume
Z: PS Scratch Disk 5.0 gig Dynamic Volume
18.34 gigs in reserve, not formatted yet.
Asus A7V133E Mobo
AMD 1.4 GHz CPU
512MB of 2100 MHz Ram
Scott
#10
Mathias:
I havent uninstalled PS CS yet, I have a ton of work to do with it, and I dont want to mess with uninstalling it/reinstalling it with my current work load. I am afraid that if I do that other things will pop up. Its bad enough a total rebuild on this machine as it stands right now takes like 4-5 days :-)
Scott
#11
Scott H. CS runs fine even though the activate item on the help menu is greyed out.
I did call Adobe Customer Service. They gave up on immediate help (after uninstalling, rebooting, reinstalling didn't help)and gave me a case number and said a supervisor would contact me within 48 hours.
Elsewhere I have been told that the activation probably took place during the initial installation and apparently I didn't notice the two-second process.
Perhaps the supervisor will be able to help.
And hopefully I will install future applications more carefully. :-)
#12
Scott, thanks for the additional information, unfortunately I still need more. :) Are you using the XP backup wizard to backup your files? If so, what options are you using? If not, then what software/options are you using?
Regards,
Steve
#13
Steve:
I am running PS CS on a XP machine, however for backups I have a seperate PC doing backups to shared folders all accross my Lan, I have 8 machines in my lan with one of those 8 whose sole purpose is to do backups. On that PC I am running Win2K. As far as what options are set the backup box is doing full backups. of specific folders like My Documents folder like I mentioned before. The backup machine is then compressing that data on its own HDD.
Scott
#14