PS7 Stopped Working…Any Suggestions?

B
Posted By
bo0g
Dec 29, 2003
Views
482
Replies
14
Status
Closed
Hi,

I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. When I open PS7, the opening credits run, and the application opens all the way to showing me the workspace and all of the toolbars. However, nothing works! Nothing is clickable! When I control/alt/delete…I get: "Adobe Photoshop (Not Responding)". I have reinstalled Photoshop twice, with no change. I am running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank you, in advance, for your help.

Boog

——————————————————– ‘Music is a moral law- it gives wings to the mind,
A soul to the universe, Flight to the imagination,
A charm to sadness, A life to everything.’ — Plato
——————————————————–

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Phil
Dec 29, 2003
On Mon, 29 Dec 2003 19:59:52 GMT, "netnews.comcast.net" wrote:

Hi,

I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. When I open PS7, the opening credits run, and the application opens all the way to showing me the workspace and all of the toolbars. However, nothing works! Nothing is clickable! When I control/alt/delete…I get: "Adobe Photoshop (Not Responding)". I have reinstalled Photoshop twice, with no change. I am running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank you, in advance, for your help.

Boog

Uninstall PS7, then reinstall. Somthing musta got hurt.
B
bo0g
Dec 29, 2003
Phil: I reinstalled twice already…same result: non-responsive. Thanks for your response, though.

"Phil" wrote in message
On Mon, 29 Dec 2003 19:59:52 GMT, "netnews.comcast.net" wrote:

Hi,

I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. When I open PS7, the opening credits run, and the application opens all the way to showing me the workspace and all of the toolbars. However, nothing
works!
Nothing is clickable! When I control/alt/delete…I get: "Adobe
Photoshop
(Not Responding)". I have reinstalled Photoshop twice, with no change.
I
am running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank
you,
in advance, for your help.

Boog

Uninstall PS7, then reinstall. Somthing musta got hurt.
P
Pepe
Dec 29, 2003
Hi,
Uninstall PS7 again and the delete the folder in C:\Program (Files)\Adobe\Photoshop7.0\
Then go to C:\Documents and Settings\User Name\Application Data\Adobe\Photoshop\ and delete the folder.

Now restart your system and when started, try to install again. You will have it running again!

pepe

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M
mscir
Dec 29, 2003
I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. Nothing is clickable! When I control/alt/delete…I get: "Adobe Photoshop(Not Responding)". I have reinstalled Photoshop twice, with no change. Iam running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank you, in advance, for your help.

Uninstall PS7, then reinstall. Somthing musta got hurt.

Phil: I reinstalled twice already…same result: non-responsive.

Maybe try this:

– uninstall

– use a good registry editor and clean out each and every reference to Photoshop in the registry. make a backup of the registry first. maybe there’s a setting there that is not getting deleted during the uninstall.
B
bo0g
Dec 29, 2003
Thank you very much. I will give it a shot and report back ASAP.

"Pepe" wrote in message
Hi,
Uninstall PS7 again and the delete the folder in C:\Program (Files)\Adobe\Photoshop7.0\
Then go to C:\Documents and Settings\User Name\Application Data\Adobe\Photoshop\ and delete the folder.

Now restart your system and when started, try to install again. You will have it running again!

pepe

…………………………………………………… …. Posted via TITANnews – Uncensored Newsgroups Access
at http://www.TitanNews.com <<<<
-=Every Newsgroup – Anonymous, UNCENSORED, BROADBAND Downloads=-
R
RTM
Dec 30, 2003
Note for the future:
Make a backup copy of the registry BEFORE you install anything. It only takes a minute and may help when (not if) these situations arise. —

Ron.

mscir wrote in message
I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. Nothing is clickable! When I control/alt/delete…I get: "Adobe Photoshop(Not Responding)". I have reinstalled Photoshop twice, with no
change.
Iam running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank
you,
in advance, for your help.

Uninstall PS7, then reinstall. Somthing musta got hurt.

Phil: I reinstalled twice already…same result: non-responsive.

Maybe try this:

– uninstall

– use a good registry editor and clean out each and every reference to Photoshop in the registry. make a backup of the registry first. maybe there’s a setting there that is not getting deleted during the uninstall.
D
Davin
Dec 31, 2003
Hello All,
Happy New Year too !

You could also try resetting your photoshop preferences: when you start up photoshop:
Hold down the keys:
Crtl+Alt+Shift
If you are re-installing photoshop – you should delete the folder where it was
originally located as well – it may not over write any bad files in that location by
default – thus using the same bad settings when you re-install. eg: delete this folder via windows explorer – c:\program files\adobe\photoshop 7
I would leave the registry alone – if you make a serious mistake there – you will
be re-installing windows too.

Regards,
Davin
www.davin-photography.com

"netnews.comcast.net" wrote in message
Thank you very much. I will give it a shot and report back ASAP.
"Pepe" wrote in message
Hi,
Uninstall PS7 again and the delete the folder in C:\Program (Files)\Adobe\Photoshop7.0\
Then go to C:\Documents and Settings\User Name\Application Data\Adobe\Photoshop\ and delete the folder.

Now restart your system and when started, try to install again. You
will
have it running again!

pepe

…………………………………………………… …. Posted via TITANnews – Uncensored Newsgroups Access
at http://www.TitanNews.com <<<<
-=Every Newsgroup – Anonymous, UNCENSORED, BROADBAND Downloads=-

H
Hecate
Dec 31, 2003
On Tue, 30 Dec 2003 17:31:20 -0000, "RTM"
wrote:

Note for the future:
Make a backup copy of the registry BEFORE you install anything. It only takes a minute and may help when (not if) these situations arise.

Unless you’re using XP in which case you should make a system restore point before installing the software 🙂



Hecate

veni, vidi, reliqui
B
bo0g
Jan 3, 2004
Thank you all for your suggestions. I have followed your advice exactly and, unfortunately, I still get no response for PS7 after it opens. Any new miracle ideas out there? I certainly need a miracle.

"netnews.comcast.net" wrote in message
Hi,

I’ve been using PS7 for at least 6 months and all of a sudden it stopped working. Every other application on my computer works fine. When I open PS7, the opening credits run, and the application opens all the way to showing me the workspace and all of the toolbars. However, nothing works! Nothing is clickable! When I control/alt/delete…I get: "Adobe Photoshop (Not Responding)". I have reinstalled Photoshop twice, with no change.
I
am running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank
you,
in advance, for your help.

Boog

——————————————————– ‘Music is a moral law- it gives wings to the mind,
A soul to the universe, Flight to the imagination,
A charm to sadness, A life to everything.’ — Plato
——————————————————–
H
Hecate
Jan 4, 2004
On Sat, 03 Jan 2004 10:54:08 GMT, "netnews.comcast.net" wrote:

Thank you all for your suggestions. I have followed your advice exactly and, unfortunately, I still get no response for PS7 after it opens. Any new miracle ideas out there? I certainly need a miracle.
It sounds like a corrupted .dll that isn’t getting uninstalled when you uninstall PS. What are you using to do the uninstall?



Hecate

veni, vidi, reliqui
B
bo0g
Jan 4, 2004
I am using McAfee UnInstaller Online. They have an application remover that has always treated me right in the past. It let’s the native uninstaller do it’s thing first, then it comes in and lets you get rid of all the extraneous stuff that’s left behind. Thanks for your interest and ideas.

"Hecate" wrote in message
On Sat, 03 Jan 2004 10:54:08 GMT, "netnews.comcast.net" wrote:

Thank you all for your suggestions. I have followed your advice exactly and, unfortunately, I still get no response for PS7 after it opens. Any
new
miracle ideas out there? I certainly need a miracle.
It sounds like a corrupted .dll that isn’t getting uninstalled when you uninstall PS. What are you using to do the uninstall?


Hecate

veni, vidi, reliqui
H
Hecate
Jan 5, 2004
On Sun, 04 Jan 2004 03:58:32 GMT, "netnews.comcast.net" wrote:

I am using McAfee UnInstaller Online. They have an application remover that has always treated me right in the past. It let’s the native uninstaller do it’s thing first, then it comes in and lets you get rid of all the extraneous stuff that’s left behind. Thanks for your interest and ideas.
OK. Well that’s fine but what you really need is an uninstaller on your hard disk which monitors the install. That’s the only way of being sure that you kill everything when uninstalling. The McAffee system is guesswork at best. At the moment, I have Norton System works which contains CleanSweep (though I’ll be ditching that at next upgrade time since they’ve gone the activation route). I’d suggest you hunt around for an install monitor, even if you have to check everything m,anually afterwards to make sure (all software like Cleansweep will produce a log file for you which you’ll be able to use as a checklist).



Hecate

veni, vidi, reliqui
Z
zuuum
Jan 5, 2004
I often see previous or short-lived versions of Norton’s System Works, which includes CleanSweep, for less than the price of their stand-alone Virus Scanner, which is bundled in System Works. LOL come to think of it, those are some of the only spam emails I have ever gotten worth reading.

"Hecate" wrote in message
On Sun, 04 Jan 2004 03:58:32 GMT, "netnews.comcast.net" wrote:

I am using McAfee UnInstaller Online. They have an application remover
that
has always treated me right in the past. It let’s the native uninstaller
do
it’s thing first, then it comes in and lets you get rid of all the extraneous stuff that’s left behind. Thanks for your interest and ideas.
OK. Well that’s fine but what you really need is an uninstaller on your hard disk which monitors the install. That’s the only way of being sure that you kill everything when uninstalling. The McAffee system is guesswork at best. At the moment, I have Norton System works which contains CleanSweep (though I’ll be ditching that at next upgrade time since they’ve gone the activation route). I’d suggest you hunt around for an install monitor, even if you have to check everything m,anually afterwards to make sure (all software like Cleansweep will produce a log file for you which you’ll be able to use as a checklist).



Hecate

veni, vidi, reliqui
CG
Charles Gray
Jan 6, 2004
Do you have any other Adobe programs on your computer? It might be something that is being shared. I remember I had a similar problem with illustrator 10, and it turned out to be a corrupted font in teh shared folder.

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