On Tue, 18 Nov 2003 11:53:50 -0800,
wrote:

I have just built a new PC with an Abit KV8 motherboard, Athlon AMD 64 1Gb DDR memory and 120GB raid drive. It is working fine, and I had installed my version of Photoshop 6 no problem. I just bought from Amazon the CS upgrade and it won't install after many attempts. It always fails catastrophically when it tries to load the win files, particularly :-

C\Windows\Twunk_16.exe

Is your system multi-boot? If so:

It sounds like PS is trying to load drivers from a conflicting version ( different OS ). If you still have Windows98 on your system, you may have to hide it before installing PS to WINNT5x. It's probably a Microsoft bug.

In Win2k/XP you can hide partitions by unmounting them with teh disk management snap-in under Computer Management, under Microsoft Management Console (MMC).

Also, in this situation, it is best to install all windows versions to separate logical psrtitions, and NONE of them to drive C:.

Drive C: should only be a boot partition, and may contain a basic DOS, like MS-DOS or PC-DOS, but no windows shells. Did you know, that even putting a stray NT5x kernel file in c:\ will prevent Windows98 from starting? Try it. Win98 will CRASH just before the GUI loads. It definitely is a Microsoft bug.

Make a new logical partition, reinstall Win9x to there, and do the same for WinNT5x. Then, install PS.

I use the serial number that came with the upgrade and not the PS 6 one that installed ok.
Greatful for any help that can be provided

Thanks Mick

--
-john

~~~~~~~~
Maybe I should ask Radio Shack. They claim they've got answers; but frankly, if Radio Shack were our provider, we'd _really_ be in trouble now, wouldn't we?
~~~~~~~~

Mick_Dowling

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CS upgrade won't install - catastrophic failure