So my computer crashed and I had to install windows all over again. (Note: It was working fine before the crash) When I got to my CS3 disc it installed fine but when I try to open the program it freezes and stops responding.

Description:
A problem caused this program to stop interacting with Windows. (error code is at bottom)

So I tried reinstalling several times. Tried shutting off antivirus and firewalls. I also tried CS3's patch. Still same problem. It does however sometimes get to the screen where it wants it's serial code or do the trial version. Clicking on either one and then clicking next freezes the program and you get the same error.

I tried calling tech support but apparently you have to pay for customer support. As I am a poor college student who already payed quite a bit of money on the program itself I can not afford to pay for the tech support.

Computer Info:
Running Vista64 Business
I have Norton Internet Security 2008
Using a Nvidia Geforce 9500GT with latest drivers...

Here is windows error code.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Photoshop.exe
Application Version: 10.0.1.0
Application Timestamp: 470fd6cb
Hang Signature: 7cf0
Hang Type: 2
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Hang Signature 1: b180187b80e2c367ddef983c1ef4cda9 Additional Hang Signature 2: cf2c
Additional Hang Signature 3: fc9a73248664f80a0f394885f95e801e Additional Hang Signature 4: 7c87
Additional Hang Signature 5: 763c677eae22b8cf26ff471c72e36828 Additional Hang Signature 6: 6ff1
Additional Hang Signature 7: df486e68ae1f301f53d1fce31d18f2fb

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Phyllis_Stackhouse

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CS3 Will not open...