Adobe Photoshop Version: 9.0.2 (9.0.2x296)
Operating System: Windows XP, Version: 5.1 Service Pack 2 System architecture: Intel CPU Family:15, Model:2, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, HyperThreading
Physical processor count: 1
Logical processor count: 2
Processor speed: 2793 MHz
Built-in memory: 1023 MB
Free memory: 200 MB
Memory available to Photoshop: 908 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10451842409715280222
Application folder: F:\Program Files\Adobe\Adobe Photoshop CS2\ Temporary file path: F:\DOCUME~1\LARRYH~1\LOCALS~1\Temp\ Photoshop scratch has async I/O enabled
Scratch volume(s): Startup, 74.5G, 15.1G free
Primary Plug-ins folder: F:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins\ Additional Plug-ins folder: not set
Installed plug-ins: All
Plug-ins that failed to load: NONE

Installed TWAIN devices: WIA-LC, WIA-HP Officejet 5600 series, HP Officejet 5600 series TWAIN, CyberView X - SF

Drive F:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 74.52 GB (80,015,491,072 bytes)
Free Space 15.09 GB (16,207,872,000 bytes)
Make/Model of Video Card. NVIDIA GeForce 6600 GT
The EXACT text of any Error Messages you saw. No Error messages

Precise symptoms of your problem:
This has been a problem since the first install. I upgraded from Adobe Photoshop 5.5. I have performed all the actions to optimize performance of Photoshop (CS2 on Windows) Tech Doc 332271 and have had no improvement. (Problem 172007530, Case # 332271x) and (Case 3835932). My customer number is 104358842.

When CS2 is loaded, I click on File menu to load a picture. All parts of the screen containing selectable icons/menus will go white for a couple of seconds, then will return to the normal CS2 display. Not Responding is now appended to the program title on the screen and the taskbar. The Not Responding annotation will then disappear from the CS2 screen but will remain on the taskbar. I have to repeat this 3 times to get the file menu. File becomes inactive after the 2nd click and stays inactive for about 15 seconds.

I then have normal operation while browsing for the file I want to load. Once I select the file it will load, then sometimes disappears (CS2 comes to front and image goes to rear).

Any action I want to perform requires one or more clicks to select, then a minimum of 15 seconds for the action to occur. This includes page setup, printer setup, zoom, etc. Nothing works quickly. The selection areas always go white following a selection, but the selected function may not happen. Many times while waiting for a command to respond, the Not Responding message will appear, then disappear when the command finally becomes active. Generally I can get one picture loaded make minor adjustments, and print the picture in 2 hours. CS2 should be better than that.

I also have Photoshop Elements, Photoshop Elements 2.0, Photoshop Elements 3.0, Photoshop 5.0 and Photoshop 5.5 loaded on the computer, along with several other photo editing programs.

Larry_A_Hines

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Photoshop CS2 9.0.2 Not responding and Slow in responding