The reason I didn't uninstall the TWAIN driver is because it has been my past experience that uninstalling software does not assure that the system is in a state that will provide a dependable repeatable test environment. The ONLY certain way to do that is to fall back to a known good earlier version of the system before a suspect product was first installed and resume testing from that point on.

OK - against my better judgement I restored the C: partition that had the working trial version of CS2 and the CS2 trial version still worked.

I then uninstalled the Brother AIO X64 suite that installed the Brother TWAIN scanner driver and checked to be sure that there were no TWAIN drivers in the system - none were found. Photoshop CS2 still gets errors deleting files. Problem not solved. I tested the scanner and printer to be sure they were still working - they are.

Since MiddelEarth.dll is supplied by ScanSoft with their OmniPage Pro 14 & 15 programs - both of which are installed on this PC - both of which work without problems. I then uninstalled OmniPage Pro 14 SP2. Photoshop CS2 will now delete files from the open dialog screen without errors.

I tested OmniPage Pro 15 (trial version) - it still works. I then uninstalled OmniPage Pro 15 (trial version) and reinstalled OmniPage Pro 14 SP2. CS2 still deletes files from the open dialog screen without errors. So the problem is not caused by OmniPage Pro 14 itself.

I then reinstalled OmniPage Pro 15 (trial). (BTW - ScanSoft seems to learned obnoxious habits from Adobe - the trial copy of OmniPage Pro 15 will now not run after being reinstalled without product activation - even though the trial period was not expired.) Photoshop CS2 now gets errors deleting files. So - does the CS2 error occur when both OmniPage Pro 14 & 15 are installed - or some other combination of conditions? Need more testing by uninstalling OmniPage Pro 14 and 15 - and then reinstalling 15 to be sure the problem stays gone.

I went back and reinstalled the C: partition that had the working trial versions of CS2 and OmniPage 15 (which worked above) - but the CS2 trial version now does not work. So - once again - my test environment is dead courtesy of Adobe.

So what do I do now? If I activate CS2 and OmniPage and continue testing - every time I need to restore a C: backup to test a new combination of applications I will have a dead copy of CS2 (and possibly OmniPage?) and have to activate/reactivate everything again?

How can anyone test, debug, and qualify a system configuration if product activation keeps locking the applications during testing? Is anyone from Adobe management listening to this forum? Are you so sure of your customer base that you believe this type of draconian punitive activation scheme is going to keep long-time customers onboard?

R BD

R_BD

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