Problems with scanning under Photoshop 5.5 / 7.0 / Elements

GK
Posted By
Guenter_Kruewel
Sep 30, 2003
Views
732
Replies
0
Status
Closed
Hello,

since we have upgradet to WinXP(prof.), I have problems with scanning. We use a Fiery processor with a Canon copier over tcp/ip. Now the problem is, that the prescan works fine, but when the user choose the final scan (either the complete page or a selection) the twain-driver-window closes without action. From an other application (ACDsee) everything works. I have had a look on the permissions of the installation directory of photoshop and the registry tree (hklm\software\adobe …) but always the same problem. I´ve tried different Adobe products. Each of them has the same effect. I´m rather confused. If anyone can help me, I would be eternally grateful.

Guenter

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