Fatal Error during Installation

SS
Posted By
Suddha_Satta_Ray
Mar 6, 2009
Views
541
Replies
1
Status
Closed
Hi,

I am trying to Install Adobe Photoshop CS4, but every time getting an error:

Adobe CSI CS4
Error:
Error 1603. Fatal error during installation.

If I see the Logs, here are few lines around searched pattern "1603".

5:5:21:968 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN – Adobe_ProtectedContent -*-*-*-*-*-*-*-*-*-*-*-*-
5:5:21:984 -(Adobe)- Requesting property: CustomActionData 5:5:21:984 -(Adobe)- Stream extraction to recordset
5:5:21:984 -(Adobe)- Number of Properties: 2
5:5:21:984 -(Adobe)- Name, Value: Count 0
5:5:21:984 -(Adobe)- Name, Value: Prop 3A4D8E3D83E0425FA8FBB04538CDC2A0 5:5:21:984 -(Adobe)- Acquired custom action data
5:5:21:984 -(Adobe)- GetMapProperty returned: Count = 0
5:5:21:984 -(Adobe)- No records to process
5:5:21:984 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- END – Adobe_ProtectedContent -*-*-*-*-*-*-*-*-*-*-*-*-
[ 3584] Fri Mar 06 10:35:22 2009 INFO
5:5:22:437 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN – Adobe_FirewallAuthorize -*-*-*-*-*-*-*-*-*-*-*-*-
5:5:22:453 -(Adobe)- Committing firewall data. Inverted: 0 5:5:22:453 -(Adobe)- Requesting property: CustomActionData 5:5:22:453 -(Adobe)- Stream extraction to recordset
5:5:22:453 -(Adobe)- Number of Properties: 4
5:5:22:453 -(Adobe)- Name, Value: ProductName Adobe CSI CS4 5:5:22:453 -(Adobe)- Name, Value: InstallPath0 C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
5:5:22:453 -(Adobe)- Name, Value: EnablePort0 5353
5:5:22:453 -(Adobe)- Name, Value: EnablePortProto0 6
5:5:22:453 -(Adobe)- Firewall interfaces initialized
5:5:22:453 -(Adobe)- Testing key: EnablePort0 Root: EnablePort Index: 0 5:5:22:453 -(Adobe)- Adding entry: Adobe CSI CS4 for port: 5353 with protocol: 6 5:5:22:468 -(Adobe)- Return code from operation: 1603
5:5:22:468 -(Adobe)- #_AdobeError_# 1603
5:5:22:468 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- END – Adobe_FirewallAuthorize -*-*-*-*-*-*-*-*-*-*-*-*-
Action 10:35:22: Rollback. Rolling back action:
CAPSUpdatesCommit.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
MakeSystemFolderCommit.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017 UpdateFirewallCommit.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017 UpdateFirewallRollback.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017 5:5:22:781 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN – Adobe_FirewallAuthorize -*-*-*-*-*-*-*-*-*-*-*-*-
5:5:22:796 -(Adobe)- Committing firewall data. Inverted: 1 5:5:22:812 -(Adobe)- Requesting property: CustomActionData 5:5:22:812 -(Adobe)- Stream extraction to recordset
5:5:22:812 -(Adobe)- Number of Properties: 4
5:5:22:812 -(Adobe)- Name, Value: ProductName Adobe CSI CS4 5:5:22:812 -(Adobe)- Name, Value: InstallPath0 C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
5:5:22:812 -(Adobe)- Name, Value: EnablePort0 5353
5:5:22:812 -(Adobe)- Name, Value: EnablePortProto0 6
5:5:22:812 -(Adobe)- Firewall interfaces initialized
5:5:22:812 -(Adobe)- Testing key: EnablePort0 Root: EnablePort Index: 0 5:5:22:812 -(Adobe)- Removing port: 5353 With protocol: 6 5:5:22:812 -(Adobe)- Return code from operation: 1603
5:5:22:828 -(Adobe)- #_AdobeError_# 1603
5:5:22:828 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- END –

Any clues?

Observation: when I installed Indesign CS4, it installed Indesign CS4 but at the end of the installation, I got the same erro message. But here, I am atleast able to use the product, but in case of Photoshop, the installer terminates quite early and says Photoshop cs4 was NOT installed!!!

Please help!!!!

Thanks in advance
Suddha Satta Ray

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

M
Mylenium
Mar 6, 2009
Please use the CS4 Clean Utility provided on the support pages to unregister any CS4 products from your installer database, then try again. Apparently there is some sort of conflict with Service Manager, which may already be on your system, but not configured properly because your ID install went wrong… Also make sure to terminate/stop any Adobe services before your next install attempt via your system management control panel.

Mylenium

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

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