NVidia Quadro FX 1300 – CS4 – Sloooow!

TA
Posted By
Thomas_Abraham
Dec 18, 2008
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504
Replies
12
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Closed
I have a dell 690 workstation with an Nvidia Quadro FX 1300. The problem is Photoshop CS4 is running super slow. It is impossible to get any work done.
When I look under Preferences – Performance , under GPU settings, the Detected Video card is empty and the "Enable OpenGL" and "Advanced settings" are both disabled. I have the latest FX driver from NVidia installed.

My workstation is a dual – dual core 2.33GHz with 3GB ram. I tried the reg keys posted by the Adobe engineer with no luck

Please advise. Thanks in advance.

I probably need to go back to CS3 until this issue is resolved. Very frustrating…
Related Tags
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TA
Thomas_Abraham
Dec 23, 2008
Anyone?
WE
Wolf_Eilers
Dec 23, 2008
Start with the Troubleshooting section of this site: <http://www.adobe.com/support/photoshop/>
DM
dave_milbut
Dec 23, 2008
update the video driver is the 1st thing to try.
TA
Thomas_Abraham
Jan 9, 2009
I have already updated the graphics card driver. I am getting the same error this person is getting:

<http://img401.imageshack.us/img401/6075/58231107dn8.jpg>

<http://forums.nvidia.com/index.php?showtopic=83098>

Any help would really be appreciated.

Thanks!
DD
David_D.
Jan 9, 2009
I don’t think that card supports OpenGl 2.0 as required for CS4. It isn’t on the list of tested cards either.

< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 405711>

Good Luck,
David
DS
Dave_Santorum
Mar 1, 2009
Hi,

Just installed the CS4 trial, and having the same problem with a GTX 295 and the latest NVidia drivers.

Unfortunately, CS3 sees the GPU fine and offers it to me for 3D use. CS4 does not. I’ve tried both the x64 and x32 bit versions with the same result.

Thanks for the KB URL David, but it doesn’t really help. Most worrying is that the problem has appeared in CS4.

PS itself runs exceptionally quickly, and CS4, without GPU support, is still significantly quicker than CS3 at handling 3D layers.
M
Mylenium
Mar 2, 2009
Well, what settings do you use on the card? Could well be that some of its internal fancy acceleration functions is permanently on and prevents PS from using the hardware properly, e.g. things like accelerated window drawing or manual anti-aliasing settings. I’d check those and set them to "Controlled by application". Likewise, color correction inside the driver may interfere with PS color calibration, so resetting it to the defaults may improve matters also…

Mylenium
FM
Fred M Stevens
Mar 2, 2009
if you’re on XP 64-bit, then OpenGL is disabled by default. see:

<http://www.adobe.com/go/kb406921>

To fix performance issues, install the 11.0.1 update (and the latest drivers for your graphics card).

< http://www.adobe.com/support/downloads/detail.jsp?ftpID=4292>
DE
David_E_Crawford
Mar 2, 2009
Try turning off AA, AF and trilinear filtering in the GTX 295 software or a combo there of. Some people on here mentioned that turning off trilinear filtering helped.
KP
Kwan_Parker
Mar 3, 2009
FWIW. Enjoying GTX 280 here with original Dell-delivered OEM drivers without any problem what-so-ever: 177.40. Motherboard: nForce 790i Ultra SLI.

Dell XPS 730 H2C
Vista 32-bit Ultimate (waiting for Windows 7 before going for 64-bit) 4GB RAm (2.5 addressible due to dual sli GTX 280s)
Creative Suite 4 Master Collection
Microsoft Office 2007
Omnipage 16
Flex Builder 3

Really surprised you’re encountering GPU/PS problems with the 295. Really surprised.
DS
Dave_Santorum
Mar 3, 2009
It appears that I wasn’t really too clear in my earlier email. I’m using Vista Ultimate x64, an OS that is, according to literature coming out of Adobe and Microsoft, supported by Photoshop CS4.

Thanks Fred for the XPx64 link – I can find no similar articles about Vista though, so I’m still unclear whether the lack of OpenGL support is down to 64-bit issues or anything else.
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 404898#vista64> suggests that there should be no such problems with Vista64.
Unfortunately there are reports of the Adobe Updater also working incorrectly with Vista x64, so I think I may just enjoy the phenomenal speed of the demo for a few days and wait ’til CS5.

The only problem I am having is with CS4 spotting the video card. The image at: <http://www.loveyourpix.com/images/preferences.png> compares CS3’s preferences (top, video card spotted) and CS4’s (64-bit) preferences on the same machine. The KB article Fred pointed at had this classic line:
"If the card is too old to understand the commands, or you are running Photoshop CS4 on Windows XP 64-bit Edition, Photoshop doesn’t talk to the display card, and turns off all OpenGL features."
Strange that a conversation started in CS3 extended should be stopped in CS4.

Like I wrote before, on the whole CS4 performs at a very impressive rate, and even without the OpenGL support 3D handling is still much better than CS3’s on the same machine.

WRT drivers and video card settings, the card is using the prepackaged Photoshop CS4 and CS4x64 settings as defined in the NVIDIA control panel. (My main reason for trying the demo was actually because of Bridge – Bridge CS3 does not support quad core processors and Version Cue scripts in Bridge fail to run).
CC
Chris_Cox
Mar 3, 2009
The lack of support for XP 64 is due to a lack of working drivers, plus many OS bugs that will not be fixed in XP 64 but are fixed in Vista 64.

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