cs4 64 (vista) crash on lighting effects / lens flare / fibers, 32bit ok

C
Posted By
craji
Nov 21, 2008
Views
365
Replies
9
Status
Closed
when i select any of these filters cs4 will ‘stop working’ and i’m forced to close it.

this only happens on cs4 64bit. they works fine on the 32bit app.

i’m running vista 64.

any ideas or are other people experiencing this?

i’ve tried reseting my pref file but no luck.

cheers-
Related Tags
32-bit crash effect flare lens light windows

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

DM
dave_milbut
Nov 21, 2008
is there a dialog off screen somewhere? press ESC next time this happens…

if that fails, reset the preferences per the FAQ at the top of the topic list in this forum.
C
craji
Nov 22, 2008
this is the only dialog that pops up when i try those filters:

<http://www.craji.com/photoshopclose.jpg>

i’ve uninstalled and reinstalled photoshop. deleted the pref file via ctrl-alt-shift and still no dice.

a co worker who is running a similar setup (though diff video card) has no trouble running those filters so i can’t quite figure out the problem.

i’m using a gtx 280 video card.
DM
dave_milbut
Nov 22, 2008
I can’t see that image to tell what the error is…
C
craji
Nov 22, 2008
apologies, the image should be working now. it’s non specific though so i don’t think it will help isolate the problem.

i’ll try rolling back my graphics driver and see if that’s it.
C
craji
Nov 22, 2008
well. no luck.

any idea if vista creates program crash dumps?
C
craji
Nov 22, 2008
rolled back to vista 64 sp1 and it’s working fine.

suppose it’s just an sp2 (beta) issue.

cheers-
JJ
John Joslin
Nov 22, 2008
Well beta SPs are there for people like you to find out what’s wrong with them. B)
BL
Bob Levine
Nov 22, 2008
suppose it’s just an sp2 (beta) issue.

That’s something you should have pointed out in your original post.

Bob
C
craji
Nov 23, 2008
That’s something you should have pointed out in your original post.

Apologies for I thought I had but I was mistaken.

Thanks for your time regardless.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

Related Discussion Topics

Nice and short text about related topics in discussion sections