CS3 freezes

DJ
Posted By
Diana_J_Hunter
Sep 30, 2008
Views
162
Replies
3
Status
Closed
Photoshop CS3 freezes after making an adjustment layer using levels. A description of where the picture is located on the computer (usually only seen as a mouse over) appears and is also frozen. I am unable to save the file and have to end the program and lose everything if it is not already saved. I have Windows XP with service Pack III. I do not have this problem with CS2. I would appreciate any ideas. Thanks so much.
Diana J. Hunter
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Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

JJ
John Joslin
Sep 30, 2008
Try resetting your preferences as described in the FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>

You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

This resets all settings in Photoshop to factory defaults.

A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
DJ
Diana_J_Hunter
Oct 1, 2008
Dear John,
Thanks. I appreciate this. Hopefully this works.
Diana Hunter
JJ
John Joslin
Oct 1, 2008
Let us know! 🙂

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