Problem installing Creative Suite over standalone version of GoLive

D
Posted By
dglaser
May 15, 2004
Views
437
Replies
7
Status
Closed
I am doing this on the Photoshop forum because other people must have had this problem.

I bought the standalone version of GoLive and then decided to buy the Creative Suite package. I installed everything except GoLive, but then still was presented with a serial number request for GoLive the next time I wanted to use it. AND it won’t accept either my standalone GoLive serial number OR the Creative Suite serial number.

So currently I can’t use GoLive at all.

Help!??
Related Tags
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H
Hecate
May 16, 2004
On 15 May 2004 11:46:53 -0700, (Dale Glaser)
wrote:

I am doing this on the Photoshop forum because other people must have had this problem.

I bought the standalone version of GoLive and then decided to buy the Creative Suite package. I installed everything except GoLive, but then still was presented with a serial number request for GoLive the next time I wanted to use it. AND it won’t accept either my standalone GoLive serial number OR the Creative Suite serial number.
So currently I can’t use GoLive at all.

Help!??

Ring Adobe. They’ve caused the problem, let them sort it out. Otherwise, uninstall GoLive and install from CS.

—

Hecate

veni, vidi, reliqui
J
john
May 16, 2004
Deinstall your first version of GoLive, then install just GoLive from your CS Suite CDROM. Worked for me.
D
dglaser
May 16, 2004
I know this is a dumb question, but how do you uninstall these days. I have tried holding the Option key down with Custom but that doesn’t work.

(jjs) wrote in message news:…
Deinstall your first version of GoLive, then install just GoLive from your CS Suite CDROM. Worked for me.
J
john
May 16, 2004
In article ,
(Dale Glaser) wrote:

I know this is a dumb question, but how do you uninstall these days. I have tried holding the Option key down with Custom but that doesn’t work.

That method isn’t familiar to me. Are you using a Mac?
E
edjh
May 16, 2004
Dale Glaser wrote:

I know this is a dumb question, but how do you uninstall these days. I have tried holding the Option key down with Custom but that doesn’t work.

(jjs) wrote in message news:…

Deinstall your first version of GoLive, then install just GoLive from your CS Suite CDROM. Worked for me.

Assuming OS X, this from the Adobe forum:

Should delete the GoLive 6 folder in applications, as well as…

/(hard drive)/Users/(user name)/Library/Preferences…
…Adobe GoLive 6 Prefs
…Adobe/GoLive
…com.adobe.GoLive.plist

Generally to uninstall programs on Mac just drag the program folder to the Trash and empty.

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D
dglaser
May 16, 2004
I was throwing the general question out there: how does one uninstall programs in OS X on the Mac.
J
john
May 16, 2004
In article ,
(Dale Glaser) wrote:

I was throwing the general question out there: how does one uninstall programs in OS X on the Mac.

Oh. Well, you got your answer.

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