The Dreaded Crash On Exit

I presume you mean CS3 functions normally until you try to exit the program and it hangs.
For one thing there is a program called Task Killer that will shut down a frozen program much more efficiently than Windows Task Manager. If it is any consolation it is not just CS3 that sometimes does this. I have intermittently seen this happen with other programs including Roxio Easy Media Creator and Itunes.
CS3, Roxio and Itunes are incredible resource hogs. In paritcular if you have another resource hog running in the background the OS may lose track of something or have tried to store two things in one location–instant freeze. You also may have been running programs that do not release their resources even after exited–this was a reported problem with earler, not recent, versions of Word. There are utililites out there, sorrly I do not remember their names, that will search out and free up RAM and resources that should be available but are errantly excluded as still being in use. You could have a hardware problem, however. It would behoove you to run a software check of your hard drives and the Microsoft Memory Diagnostic.

"flaming-o" wrote:

I presume you mean CS3 functions normally until you try to exit the program and it hangs.

[…]

Success!! Sweet success! I finally found the solution. I found a discussion on the Adobe forums about a similar issue, and it turns out that the problem (in my case) is a service called
FNPLicensingService.exe. If you run just about any Adobe product, you’ll see this service in the "Processes" list when you do a ctrl-alt- del.

Once I fully killed this service, as described below, Photoshop not only stopped crashing, but even loads much faster. Strange!

One big disclaimer before I describe how to get rid of it: I don’t use any other Adobe products, besides Photoshop. Killing this service may cause other Adobe applications to stop working.

So anyway, here’s how you kill it.

1) Close absolutely all Adobe products, including Acrobat Reader
2) Go to Start -> Run and enter "services.msc"
3) Scroll down to "FLEXnet Licensing Service" and double-click it
4) If it is currently running, click "Stop"
5) Set "Startup Type" to "Disabled"
6) Click "Ok" and exit the Services window
7) Ctrl-alt-delete to bring up process list
8) If FNPLicensingService.exe is in the list, select it and click "End Process"
9) Close task manager and bring up a command prompt
10) Change to the root directory, i.e.:

cd \

11) Type the following (might take a few minutes):

dir /s/b FNP_Act_Installer.dll

12) For every file that is listed, rename the file. You obviously can just delete them, but I highly recommend just renaming them to something you’ll remember (like "FNP.crap"), because if some application stops working, you are going to want them back.

Once you’ve done all that, do a reboot for good measure, and hopefully, Photoshop CS3 will work a thousand times better. After the reboot, do a ctrl-alt-del just to be sure that FNPLicensingService.exe is not in your process list. If it is, you screwed up somewhere along the way.

I hope this helps someone who struggled as much as I did just trying to get Photoshop to work!

—–BEGIN PGP SIGNED MESSAGE—–
Hash: SHA1

Your Name wrote:
| "flaming-o" wrote:
|
|> I presume you mean CS3 functions normally until you try to exit the |> program and it hangs.
|
| […]
|
| Success!! Sweet success! I finally found the solution. I found a | discussion on the Adobe forums about a similar issue, and it turns out | that the problem (in my case) is a service called
| FNPLicensingService.exe. If you run just about any Adobe product, | you’ll see this service in the "Processes" list when you do a ctrl-alt- | del.
|
| Once I fully killed this service, as described below, Photoshop not only | stopped crashing, but even loads much faster. Strange! |
| One big disclaimer before I describe how to get rid of it: I don’t use | any other Adobe products, besides Photoshop. Killing this service may | cause other Adobe applications to stop working.
|
| So anyway, here’s how you kill it.
|
| 1) Close absolutely all Adobe products, including Acrobat Reader | 2) Go to Start -> Run and enter "services.msc" | 3) Scroll down to "FLEXnet Licensing Service" and double-click it | 4) If it is currently running, click "Stop"
| 5) Set "Startup Type" to "Disabled" | 6) Click "Ok" and exit the Services window
| 7) Ctrl-alt-delete to bring up process list
| 8) If FNPLicensingService.exe is in the list, select it and click "End | Process"
| 9) Close task manager and bring up a command prompt
| 10) Change to the root directory, i.e.:
|
| cd \
|
| 11) Type the following (might take a few minutes):
|
| dir /s/b FNP_Act_Installer.dll
|
| 12) For every file that is listed, rename the file. You obviously can | just delete them, but I highly recommend just renaming them to something | you’ll remember (like "FNP.crap"), because if some application stops | working, you are going to want them back.
|
| Once you’ve done all that, do a reboot for good measure, and hopefully, | Photoshop CS3 will work a thousand times better. After the reboot, do a | ctrl-alt-del just to be sure that FNPLicensingService.exe is not in your | process list. If it is, you screwed up somewhere along the way. |
| I hope this helps someone who struggled as much as I did just trying to | get Photoshop to work!

"You cannot use this product at this time. You must repair the product or reinstall it. Contact Adobe or your system administrator for support."

Next suggestion?

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from Douglas,
If my PGP key is missing, the
post is a forgery. Ignore it.
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