CS3 Re-Install: CD drive not seeing CD. Help!

D
Posted By
Dinarius
Feb 23, 2008
Views
293
Replies
4
Status
Closed
I am having problems with palettes disappearing and going blank and image windows going completely white. So, I have decided to do a fresh installation of CS3.

I have uninstalled both CS2 and CS3 and I want to re-install just CS3.

However, when I insert the CD in the drive nothing happens on the screen. If I browse to the drive, it asks me to insert a CD! ;-(

The drive detects the CS2 no problem as well as any other CD I insert, but not the CS3 CD.

What can I do?

Many thanks.

D.

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OB
Old Black Joe
Feb 23, 2008
wrote in
news::

I am having problems with palettes disappearing and going blank and image windows going completely white. So, I have decided to do a fresh installation of CS3.

I have uninstalled both CS2 and CS3 and I want to re-install just CS3.
However, when I insert the CD in the drive nothing happens on the screen. If I browse to the drive, it asks me to insert a CD! ;-(
The drive detects the CS2 no problem as well as any other CD I insert, but not the CS3 CD.

What can I do?

Many thanks.

D.

If the setup icon doesn’t work after clicking on it
then it’s a faulty CD
BL
Bob Levine
Feb 23, 2008
It’s a DVD, not a CD.

Bob
D
Dinarius
Feb 23, 2008
Sorted!

For the record…….

My laptop had no problem reading the CD, only the desktop.

Then I tried the DVD drive. Bingo! I was able to re-install CS3.

D.
D
Dinarius
Feb 23, 2008
Bob,

Just saw your message.

Silly me! 😉

D.

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