CS2 Reactivation Required after WIN2000 System Crash?

J
Posted By
JOHNCHAP2
Jan 31, 2008
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245
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1
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Several times a year my C drive crashes (for a variety of reasons not at issue here, although usually because WIN2000 becomes unbootable) requiring me to do a bare metal recovery by reloading the disk from the full system backup I create periodically using Acronis True Image backup software. After reload, everything but CS2 and Bridge work as usual. However, the CS2 msg requires me to click on a box that says something like Reregester or Reactivate. I do not have to rekey any license numbers or anything, just click the box and the rest was done automatically. The last time this happened the msg said something like I had run out of reactivations and I had to call Adobe to "reactivate" CS2. This is a real pain in the neck, particularly since system crashes do happen from time to time, where time to time is usually late on a Friday or Saturday night.

CS2 and its predecessor CS have been loaded on the same physical computer the entire time and they have only been installed on the one computer. I have never deactivated the software to move it to another computer.

I only have the problem after a crash and recovery from my backup disk image.

Since after a full restore, everything including the registry (WIN2000) are the same as before the crash, I have no idea why CS2 would even think there was a problem.

Regardless, is there something else I can do to ensure that CS2 does not think there is a problem? Thanks in advance for any suggestions.

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T
Tak
Feb 1, 2008
"JOHNCHAP2" wrote in message
Several times a year my C drive crashes (for a variety of reasons not at issue here, although usually because WIN2000 becomes unbootable) requiring me to do a bare metal recovery by reloading the disk from the full system backup I create periodically using Acronis True Image backup software. After reload, everything but CS2 and Bridge work as usual. However, the CS2 msg requires me to click on a box that says something like Reregester or Reactivate. I do not have to rekey any license numbers or anything, just click the box and the rest was done automatically. The last time this happened the msg said something like I had run out of reactivations and I had to call Adobe to "reactivate" CS2. This is a real pain in the neck, particularly since system crashes do happen from time to time, where time to time is usually late on a Friday or Saturday night.

CS2 and its predecessor CS have been loaded on the same physical computer the entire time and they have only been installed on the one computer. I have never deactivated the software to move it to another computer.

I only have the problem after a crash and recovery from my backup disk image.

Since after a full restore, everything including the registry (WIN2000) are the same as before the crash, I have no idea why CS2 would even think there was a problem.

Regardless, is there something else I can do to ensure that CS2 does not think there is a problem? Thanks in advance for any suggestions.

Adobe writes stuff to the Master Boot Record on the disk. A real bare metal restore would probably include the MBR stuff. I would guess that your BMR actually does not include the MBR stuff.

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