Photoshop CS2 closes immediately on boot up

JL
Posted By
Jeff_Lowenthal
Dec 6, 2007
Views
325
Replies
5
Status
Closed
Hello-

I am using Photoshop CS2 with XP Media Center SP2),2.5 gigs,
2.8 gigaherts Dual Dell Dimension E 510, Radeon X 300 graphics card.

I am also running CS3, which runs normally.

Symptom: When booted up, CS2 goes to opening screen, and closes immediately. I have reinstalled twice, with the same results. Install appear to finish correctly. This happened recently – CS2 worked normally for a year.

Any help would be appreciated.

Thank you.
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DM
dave_milbut
Dec 6, 2007
hi jeff, reset the preferences per the faq:

<http://www.adobeforums.com/webx/.ef4a07f/1>
JL
Jeff_Lowenthal
Dec 6, 2007
Dave–

I tried that, got the dialogue window, and reset the preferences. (File now reads "0" bytes,) but it didn’t help.

Thanks anyway….
Jeff
DM
dave_milbut
Dec 7, 2007
what’s the last thing you see in the splash screen before it goes south? (you know, like loading brushes… loading textures… etc.)
JL
Jeff_Lowenthal
Dec 7, 2007
Dave–

Just the opening logo screen, then it crashed.
BUT I’ve installed it a fourth time, and it’s working now. It didn’t find (or maybe recognize) CS3, but I was able to insert the disc from 7, and it "took."

It made me input my serial numeber again, despite my having opted to "leave authorization data on system." A mystery…

But hell, it ok now.

Thanks for your help.
DM
dave_milbut
Dec 7, 2007
weird. but glad you’re working!

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