Mouse Stops Paint and Erase

JB
Posted By
James_Briggs
Jun 30, 2007
Views
254
Replies
6
Status
Closed
I have Photoshop CS2 on windows XP with 512 ram. I keep losing the ability to use my Wacom mouse and regular mouse to paint or erase. The Wacom lost the ability to do it 2 weeks ago but the other mouse worked. Today it started working for a few minutes but stopped erasing or painting.

I tried a fix from Wacom and I got things working again for a few minutes. I reinstalled Wacom drivers and again it worked a few minutes and stopped workign. Now neither my regular mouse nor my Wacom can erase or paint. Everything else works. I checked deselect and am on the right layer. I tried both in Illustrator and they both can paint with out any problem. I only have the problem in Photoshop.

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JJ
John_Joslin
Jun 30, 2007
Is the stylus on or near the tablet?
JB
James_Briggs
Jul 1, 2007
The stylus is usually anout 4 inches away. As of now its about 6 inches away.
MD
Michael_D_Sullivan
Jul 1, 2007
Put it in a drawer, or on the other side of the desk. If the tablet senses the pen, the mouse can’t be used for brush tools.
JB
James_Briggs
Jul 1, 2007
I tried that but it didn’t help. I checked the devise manager and I got this message.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

What should I do?
MD
Michael_D_Sullivan
Jul 1, 2007
I take it the device giving you this message was the tablet? If so, uninstall it, unplug it, install the driver, plug it back in. Run the configuration software.
JB
James_Briggs
Jul 1, 2007
Thanks I already uninstaed it and will reinstalled it later. I am using mouse rather then the tablet and there’s no problem. Thank you again.

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