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I have reinstalled Windows XP and am now installing software. Before this reinstallation, I was using my PhotoshopCS upgrade to CS2 for several months.
I successfully re-installed PhotoshopCS. However, when I try to install my CS2 upgrade I’m having no success at all. Before I even get to the installation, in the Upgrade Verification Dialog, I’m given 3 types of verification choices—ALL three fail to find CS1 on my system—and I get the notice saying "Could not find qualifying product" and tells me to call customer service. I know PS1 is there; it opens fine and works like it should.
I’ve previously registered CS1 with Adobe with no problems.
I’m looking for advice here before I make the call.
Thanks for any help.
David
I successfully re-installed PhotoshopCS. However, when I try to install my CS2 upgrade I’m having no success at all. Before I even get to the installation, in the Upgrade Verification Dialog, I’m given 3 types of verification choices—ALL three fail to find CS1 on my system—and I get the notice saying "Could not find qualifying product" and tells me to call customer service. I know PS1 is there; it opens fine and works like it should.
I’ve previously registered CS1 with Adobe with no problems.
I’m looking for advice here before I make the call.
Thanks for any help.
David
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