Oh yes, I did already try several things (well, me and my SA) like repairing disk permissions, deleting and reinstalling, etc. In fact, it looks like all the things suggested in a thread of this topic from a couple of months ago (which I found after I posted :))
I was getting that access denied message on my first couple of installation attempts, but then my SA did something that made that message go away. However, installing is still something of a mystery.
Thanks for any help,
Karen
Hmmm. When you mention your "SA", the only thing I can think of that might match those initials is "System Administrator". Tell us about that system, because that could be the key to the problem if you’re on any kind of a network.
Beth
"System Administrator"???? I suspect you have reaching the 9th plateau of geekdom. 🙂 May I suggest as an alternate interpretation "Significant Other"
Grant who is Doreen’s SA as well as husband, go-for, honey-do-this, honey-do-that and a whole lot more she has not told me about. YET!!!
My computer is hooked up to my work’s intranet, but I’m loading it onto my own hard drive, not a server. And yes, SA is System Administrator.
Thanks,
Karen
And you were saying, Grant?! 🙂
OK, but back to the poster’s problem. I don’t know much about network stuff at all, but back in the olden days when I was working, the computers on the network had "other stuff" running, too; so, just because I was loading something on "my" hard drive didn’t mean there wasn’t some other software installed that wouldn’t have been on my home computer. Is there any anti-virus software running? A firewall? Elements was designed for home users, so people who try to install it on systems used in businesses occasionally wind up finding there’s something else interfering with a good install. Take a look at what else is loaded and running and see if you can get any hints about what you have on that computer at work that the average home user wouldn’t have to contend with.
wrote in message
: And you were saying, Grant?! 🙂
:
Not much … was told never to speak with your mouth full. Ummmm this crow is mighty tasty.
Grant
AH-HA! Thanks Beth! I disconnected from our network server and tried again, and this time the installation worked perfectly.
I reconnected afterwards, and it seems to be working fine.
Thanks again,
Karen 🙂
